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Christina Watkins writes:
"I recently purchased a furnace from your company. When I purchased it I accidentally picked the wrong flow direction (I clicked on downflow but wanted upflow). I emailed my error and called first thing in the morning expecting it the be a big hassle (like every other place is to deal with). I was so surprised to speak with Andy. He told me my email was received and the problem was already fixed. I have never dealt with such a helpful, knowledgeable company before. Service was excellent and everyone was pleasant to deal with. They saved me a lot of stress. Thank you."
 
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