Christina Watkins writes:
"I recently purchased a furnace from your company. When I purchased it I accidentally picked the wrong flow direction (I clicked on down-flow but wanted upflow). I emailed my error and called first thing in the morning expecting it the be a big hassle (like every other place is to deal with). I was so surprised to speak with Andy, he told me my email was received and the problem was already fixed. I have never dealt with such a helpful, knowledgeable company before. Service was excellent and everyone was pleasant to deal with. They saved me a lot of stress. Thank you."
According to the EPA, indoor air is 5 times more polluted than the outdoor air. To help provide fresh air to your home choose an air exchanger that will meet your needs.
The climate conditions where you live will determine whether you need a Heat Recovery Ventilator (HRV) or an Energy Recovery Ventilator (ERV). HRV's are usually recommended for colder climates with longer heating seasons. ERV's are used for warmer, more humid climates with long cooling seasons. Please see our helpful reference map to assist in selecting the right unit for you.