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Customer Reviews

for Alpine Home Air Products


and counting...

Since 2002, thousands of customers in the United States and Canada have purchased heating and air conditioning products from Alpine. And many of those customers have written to us about their experiences. We share in their successes. We value their feedback and reviews. And we look forward to working with you on your next project.

Please email us at [email protected] with a note about your experience and optionally, a digital photo of your installation if you would like your customer review to appear on our site.


651. Dana Mehl from Kenmore, WA writes:

"Hello, I would like to share our good experience with Alpine Home Air Products. We have purchased a furnace from Alpine and were very pleased with the entire experience. Specifically, with the delivery time. We live in Seattle and received our furnace only 4 days after our order was placed. My husband installed it himself, and did a really good job. The furnace works great, and gets out a lot more heat in a much shorter amount of time as compared to the old one. Sincerely, Dana Mehl"

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650. Brooks Burton from Newton, NJ writes:

"Attached is a photo of the 6” line set cover 230-D6 I ordered from you. We painted it and it bended right in with the house. It was amazing, and we ordered more. It was very easy to install and extremely fast shipping."

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649. William Tefft from Bowling Green, OH writes:

"I ordered your Goodman GPC1336H41 unit back on Aug. 02, 2012...I had an excellent experience doing business with your company. My Lennox unit died in late July and I could not get anyone to get out to replace my unit anytime this year... After listening to your people I decided it was in my best interest to purchase my unit from your company and do the job myself... I called to inquire on the status of my unit on many occasions and talked to many different associates and each and every one were kind, respectful, professional and followed through each time when they said they would get back to me... I have to tell you for the price I paid the wait was well worth the time I waited for this unit. I have to say that your company far exceeded my expectations. I will definitely do business with you in the future and I stand by your Goodman products 100%... Thank you for everything and I look forward to doing business with you in the future."

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648. Cliff Gosney from Ormond Beach, FL writes:

"Up & Running, Thank you Steve & Brian for all your help!"

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647. Charles Klawuhn from Erie, PA writes:

"thank you Alpine, never expected such fast service, to order on a Sunday and have it completely installed by Saturday and not over pay is a great bonus... thank you again"

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646. Charles Updike from Greenbrier, TN writes:

"...My experience with your company was excellent in all regards. I had my brother build plenums for me in his sheet metal shop that I have planned to install this weekend on the Aprilaire 5000. I have the 1770A dehumidifier up and running and it has done a phenomenal job of pulling the excess moisture out of our house.

...

Thank you for the excellent service, the help on the phone, the pricing, and the integrity of your staff and company. The internet is a wonderful thing but with all the deception and dishonesty found out there, it makes major purchases a real hassle at times. I am glad you folks are what you claim to be and do what you say you will do. I will be back the next time I need anything that is in your product line. Thanks again."

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645. Norm Augustinus from Big Rapids, MI writes:

"I live in a 1916 Sears & Roebuck kit home (The Chelsea) in Michigan. Our old furnace was in the basement and was a coal furnace that had been converted to natural gas. It took a hungry strong junk man six hours to get the old very heavy coal furnace up the stairs and I replaced it with a Alpine natural gas forced air furnace AH8OG1UH070AP12. I used the metal bending tool that comes with the transition kit and created/connected my old ductwork to the new furnace and a day later the gas pipe, electric and vent pipe were also hooked up and presto our new furnace is alive! Quotes for the removal and installation of our old furnace ranged from $4300 - $7700 but thanks to Alpine I did the job myself for just under $900. If I can install a furnace anyone can do it! I am out of my mind with joy with regards to my savings! Thanks Alpine you guys are a Godsend."

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644. David Riebau from Norton, OH writes:

"I purchased a PTAC for my barn office, which works well for air & heat. No duct work and should operate cheaper than other electric radiant heaters. It’s also quiet. I am well satisfied with Alpine and their price was right."

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643. Ken Pokigo from Orchard Park, NY writes:

"...I did my initial investigation by using the website. I really like the way is setup and it is easy to navigate around and put together a system will all the required installation hardware and then generate a quote.

Just to make sure before I placed my order I talked with someone on the phone and they gladly answered my technical questions and help me place my order. I also used the contractor assistance program which was great. I got a phone call from local A/C contractor willing to help me out with my installation within 30 minutes of my placing order.

Shipping was free, and very quick. To my amazement, everything that I needed showed up in one drop shipment and my installation went very smoothly. I did it myself and simply had the contractor assist with testing and startup which only cost a couple of hundred dollars. Purchasing from Alpine was a great experience.

The cost savings was fantastic and I got a great A/C system for the hot Western New York Summers."

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642. Lee Howard from Allen, TX writes:

"In the past I have shopped at many stores in my area looking for the filters needed for my air conditioning units. I discovered Alpine and now it only takes a few minutes to order my Honeywell filters and they are delivered quickly and at a good price. I am very pleased with the product and with Alpine."

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641. Daniel Stafford from DeFuniak Springs, FL writes:

"Hello Folks, This is the second time I have purchased from Alpine Home Air. Like the first time, I am well satisfied with the product, the answers to questions, the support - the whole package. The installers (XPert Air Systems) were great, did a first-class installation on the duct work and equipment, and even installed some safety devices such as an overflow shutoff valve on the evaporator collection pan, should the line ever become plugged. I would recommend these folks and you to anyone looking to purchase and install heating and/or A/C unit(s). Thanks again for all your help and care. God bless, Daniel J. Stafford"

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640. Bruce Rodgers from Cassatt, SC writes:

"In November 2011, I ordered a Comfort-Aire horizontal oil furnace from Alpine. Before ordering, I called several times and each time received prompt, courteous answers to my questions. When ordering I noticed there was no hidden cost and no fine print. The ordering process was easy and clear. The shipment was very fast and easy to track. The unit was installed in early December 2011. The picture was taken the day of installation. It has worked perfectly. The heating/air technician was very impressed with the unit. The warranty information is specific and clear."

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639. John and Debra Weber from Holly, MI write:

"We just got our new top-vented Williams wall heating system for our duplex and installed it today. We love it. Our old wall unit was over 30 years old. In the next few weeks, we are buying another one for the downstairs unit. The 35,000 BTU is excellent. Great quality, good customer service, and shipping was asap! Keep up the good work, John and Debra Weber"

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638. Thomas Keel from Marietta, GA writes:

"Dear Alpine, The Chigo high wall, heat pump, dual-zone, inverter drive, mini-split system that I recently purchased from Alpine was delivered promptly, the communication from Alpine was excellent, the price was the best that I could find on the Internet, and the product arrived in perfect condition. I used a professional organization to install the dual-split system. The work was done in one day and the results are exactly as I had anticipated. Should I need other products, Alpine will be the my first choice. In addition, I am telling all my friends and family about the good experience that I had with Alpine. Best regards, Thom "

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637. Douglas Hunt from Carleton, M writes:

"I replaced an old, inefficient and broken central air unit with a new split system from Alpine Home Air. I ordered the outside condenser, inside coil and line set from Alpine. The system has been running perfectly for over six weeks and my house is cool, the condenser runs quietly, and I had no problems with any of the parts or installation. Ordering from Alpine was much cheaper than any quotes I received locally. For the few questions I did have, their technical support was genuinely helpful. When my rental needs a new system, it will come from Alpine, and I recommend them to others."

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636. Andrew Fischer from Montrose, MI writes:

"I am totally satisfied with my air filter from Alpine. It is the exact replacement for my furnace. No guess work as to the fit. I can't find them in Montrose. Alpine Home Air Products has an A+ rating from the Better Business Bureau and an A+ rating from me. The shipping was fast and the order process was a breeze. I will be ordering as long as I need filters for my furnace"

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635. Weldon Howard from Allen, TX writes:

"I buy all my heating and AC supplies online from Alpine, including the filters my grandson Josh recently helped me install. I save time and money getting them shipped to my house instead of searching retail stores in my area. Shipping is always very prompt."

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634. Josh Hildebrand from Chicago, IL writes:

"I wanted to thank you again for the excellent service and prices that you offered. I was extremely happy to find a place that not only offered excellent service and prices, but wasn't a hassle to deal with like other similar retailers are. Also, the support was outstanding. I had some fairly technical questions, and your tech support was not only very prompt but knew exactly what I was talking about, and was able to guide me in the right direction with all of my concerns. It is rare to find a place that not only has great prices, but great service and support to go with it, at no additional cost! I would highly recommend Alpine Home Air to anyone. Here is a picture of my new 105K BTU furnace installed, which with the help of Alpine, saved me over $2,000 dollars compared to the estimate I got. "

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633. Fred Stemp from Manassas, VA writes:

"I'm approaching 75, and David helped me through the warranty repair. Alpine stood behind their product and service."

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632. Steven Taylor from Freehold, NJ writes:

"Thank you Alpine Home Air. Your website is great. Being able to see the instructions and accessories before making a purchase is great. Your prices are great as well. My Rinnai tankless water heater works great (no more cold showers)."

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