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Customer Stories

  • I recently purchased an Amana PTAC unit from you and want to let you know that I am grateful I was able to work through you and that I am extremely happy and satisfied with my purchase. I had very knowledgeable conversations with the Alpine Sales Associates. My PTAC unit was delivered via Common Carrier and not only was in excellent condition when it arrived, but was also delivered a day ahead of scheduled delivery. It does an excellent job of cooling down my apartment and I am sure it will do an excellent job heating this upcoming winter. I like how quiet the unit is when operating, ease of installation, and the Amana warranty which covers labor in addition to all parts being covered. The Alpine Technical Support is awesome and their information is extremely helpful. I was able to get thru to them for technical support without delay and called in several times when installing. As a result, my installation came out perfect and I am extremely happy with the unit I purchased.
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    Chuck Schanne
    Chester, MD
  • Hello, I would like to share our good experience with Alpine Home Air Products. We have purchased a furnace from Alpine and were very pleased with the entire experience. Specifically, with the delivery time. We live in Seattle and received our furnace only 4 days after our order was placed. My husband installed it himself, and did a really good job. The furnace works great, and gets out a lot more heat in a much shorter amount of time as compared to the old one. Sincerely, Dana Mehl
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    Dana Mehl
    Kenmore, WA
  • Attached is a photo of the 6” line set cover 230-D6 I ordered from you. We painted it and it bended right in with the house. It was amazing, and we ordered more. It was very easy to install and extremely fast shipping.
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    Brooks Burton
    Newton, NJ
  • I ordered your Goodman GPC1336H41 unit back on Aug. 02, 2012...I had an excellent experience doing business with your company. My Lennox unit died in late July and I could not get anyone to get out to replace my unit anytime this year... After listening to your people I decided it was in my best interest to purchase my unit from your company and do the job myself... I called to inquire on the status of my unit on many occasions and talked to many different associates and each and every one were kind, respectful, professional and followed through each time when they said they would get back to me... I have to tell you for the price I paid the wait was well worth the time I waited for this unit. I have to say that your company far exceeded my expectations. I will definitely do business with you in the future and I stand by your Goodman products 100%... Thank you for everything and I look forward to doing business with you in the future.
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    William Tefft
    Bowling Green, OH
  • Up & Running, Thank you Steve & Brian for all your help!
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    Cliff Gosney
    Ormond Beach, FL
  • thank you Alpine, never expected such fast service, to order on a Sunday and have it completely installed by Saturday and not over pay is a great bonus... thank you again
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    Charles Klawuhn
    Erie, PA
  • ...My experience with your company was excellent in all regards. I had my brother build plenums for me in his sheet metal shop that I have planned to install this weekend on the Aprilaire 5000. I have the 1770A dehumidifier up and running and it has done a phenomenal job of pulling the excess moisture out of our house.

    ...

    Thank you for the excellent service, the help on the phone, the pricing, and the integrity of your staff and company. The internet is a wonderful thing but with all the deception and dishonesty found out there, it makes major purchases a real hassle at times. I am glad you folks are what you claim to be and do what you say you will do. I will be back the next time I need anything that is in your product line. Thanks again.

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    Charles Updike
    Greenbrier, TN
  • I live in a 1916 Sears & Roebuck kit home (The Chelsea) in Michigan. Our old furnace was in the basement and was a coal furnace that had been converted to natural gas. It took a hungry strong junk man six hours to get the old very heavy coal furnace up the stairs and I replaced it with a Alpine natural gas forced air furnace AH8OG1UH070AP12. I used the metal bending tool that comes with the transition kit and created/connected my old ductwork to the new furnace and a day later the gas pipe, electric and vent pipe were also hooked up and presto our new furnace is alive! Quotes for the removal and installation of our old furnace ranged from $4300 - $7700 but thanks to Alpine I did the job myself for just under $900. If I can install a furnace anyone can do it! I am out of my mind with joy with regards to my savings! Thanks Alpine you guys are a Godsend.
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    Norm Augustinus
    Big Rapids, MI
  • I purchased a PTAC for my barn office, which works well for air & heat. No duct work and should operate cheaper than other electric radiant heaters. It’s also quiet. I am well satisfied with Alpine and their price was right.
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    David Riebau
    Norton, OH
  • ...I did my initial investigation by using the website. I really like the way is setup and it is easy to navigate around and put together a system will all the required installation hardware and then generate a quote.

    Just to make sure before I placed my order I talked with someone on the phone and they gladly answered my technical questions and help me place my order. I also used the contractor assistance program which was great. I got a phone call from local A/C contractor willing to help me out with my installation within 30 minutes of my placing order.

    Shipping was free, and very quick. To my amazement, everything that I needed showed up in one drop shipment and my installation went very smoothly. I did it myself and simply had the contractor assist with testing and startup which only cost a couple of hundred dollars. Purchasing from Alpine was a great experience.

    The cost savings was fantastic and I got a great A/C system for the hot Western New York Summers.
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    Ken Pokigo
    Orchard Park, NY
  • In the past I have shopped at many stores in my area looking for the filters needed for my air conditioning units. I discovered Alpine and now it only takes a few minutes to order my Honeywell filters and they are delivered quickly and at a good price. I am very pleased with the product and with Alpine.
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    Lee Howard
    Allen, TX
  • Hello Folks, This is the second time I have purchased from Alpine Home Air. Like the first time, I am well satisfied with the product, the answers to questions, the support - the whole package. The installers (XPert Air Systems) were great, did a first-class installation on the duct work and equipment, and even installed some safety devices such as an overflow shutoff valve on the evaporator collection pan, should the line ever become plugged. I would recommend these folks and you to anyone looking to purchase and install heating and/or A/C unit(s). Thanks again for all your help and care. God bless, Daniel J. Stafford
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    Daniel Stafford
    DeFuniak Springs, FL

In 2002 Alpine Home Air Products became the first company to sell heating, air conditioning and indoor air-quality products online. We have proudly served hundreds of thousands of customers, helping them save time and money by buying their products direct.