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Frank & Pat Gombos from Boyne City, MI writes:
 
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Our Satisfied Customers

Will you be our next satisfied customer? If you'd like to see your picture here, simply email us at cs@alpinehomeair.com with a note about your experience and a digital photo and we'll make sure you're included. (Some customers who submitted photos below may have received financial compensation.)


There are 454 testimonials, displaying 50 per page.
You may view more using these buttons: 1  2  3  4  5  6  7  8  9  10 

1. Eric Farbent from Delmar, NY writes:

"I live in Delmar, NY. I purchased the Aprilaire 35 RP Humidifier Pad 6 Pack of Humidifier filters. This was my first time doing business with Alpine Home Heating Products. I found the website easy to navigate and the best part of all was I was able to purchase 6 filters for the price of 4 at other websites and even my local distributors. The local distributors did not have them in stock but Alpine was able to ship them to me in 2 to 3 days. The heating season sneaks up on me quickly in New York and I feel great knowing I have extra filters to install into the humidifier. This saves me from driving around twice a year to find out that they need to "special order" the filters. I will be returning to Alpine for all my heating parts needs. Thank you for your excellent and prompt service."

2. Terri Latimer from Clear Lake, IA writes:

"We recently needed a furnace for one of our motel rooms and knew we had the ability to install the unit ourselves (we have previously installed HVACunits) but were unable to buy a furna ce system anywhere but through a install company - we found this company online - loved the brand names, free shipping, PRICE and system itself. This company proves that you can get more for what you pay for. We highly recommend Alpinehomeair.com"
 

3. Bruce Loftus of Plain City, UT writes:

"Alpine Crew: You guys are great. Great products, great service, great prices! I really could not be more satisfied. I have recommended you to a number of friends and families looking for different products from furnaces to tankless water heaters (which will be my next purchase and hopefully soon). I don’t know what their commitment to purchase has been but based on my experiences I think when they make the commitment to purchase it will be through you. Thanks a bunch."
 

4. Marvin Hinkley of Morrison, CO writes:

"I received my furnace quickly and in great shape. It fired right up after installation and runs quietly. The thermostat was easy to install and was a good recommendation by you salesman, as well as the condensate pump. I was amazed at how much water condenses from our dry Colorado air. The only thing I could use is some good ideas on where best to pump the condensate. Overall I would highly recommend Alpine as trustworthy and reliable."
 

5. Brett Kiley of Canton, Mi writes:

"Thank you for all your phone support during our install!"
 

6. William and Ginny Queen from Collinsville, IL write:

"We received our New Carrier Furnace and installed it last weekend. Just in time for our Early Cold Snap! Installation was easy and the unit works great! We have told all of our Family and Friends about Alpine and the wonderful knowledge and support with choosing our Furnace. Also, the price was well within our budget and the saving you pass on was a Blessing! Thank you all again, we will be life long customers! "
 

7. Chris Harrison from Arborg, Canada writes:

"I would just like to say it was a pleasure dealing with David Bergeson he was very helpful...All your staff so far has been very helpful but David was outstanding."
 

8. Claudius Feger from Pleasant Valley, NY writes:

"I have been impressed with your installation support that you supplied by e-mail with the order confirmation. No more searching for the relevant product literature! Thank you!"
 

9. Michael Yox from Reisterstown, MD writes:

"I ordered the equipment, apparently it was in stock because I got it very quickly, I also got your additional e-mail with the installation instructions, which is very helpful and totally unexpected. So on a scale of 1 to 10 I would give you at least a 15. I have ordered from you for years and never had a problem. Thanks for your great service!!!"
 

10. Duane Goodman of Portland, OR writes:

"I just had occasion to order some furnace filters from you folks. I must say that your service is superior, courteous and you ship the products extremely fast. I’m a very satisfied customer."
 

11. John & Cindy Roadman from Melbourne, FL writes:

"Thanks so much for your excellent service and speed. When your AC goes out in July in Florida it is miserable. We had a very difficult time finding anyone locally to sell us the part, they want to sell the service or parts only to contractors. So, Thank you for working with us."
 

12. Anthony Moeder from Manhattan, KS writes:

"I am very pleased with this water heater. It works flawlessly. I was also impressed how fast I received my purchase. It arrived on the second business day. The warranty offered by alpine is also very good. You can be sure I'll be a repeat customer when I get my next house(s) rental or personal."
 

13. Pat Reynolds of Hagerstown, MD writes:

"I purchased a complete HVAC system from you earlier this year and am very pleased. The furnace installed easily and since I have air conditioning experience, that went well too. The only problem that I encountered was the "Low Side" schrader valve was leaking very slowly but that was remedied with a 1/4" brass flare cap. I ran all new ductwork in my little home and even with that the total cost was only about $2000.00. Local HVAC companies gave me quotes of more than twice what it cost me. With a little common sense & patience, anyone can do this!!"
 

14. Michael Cripe of Corvallis, OR writes:

"Wow!!! I ordered my filters yesterday and received the order this early afternoon. Thanks for the quick turn-around."
 

15. Jeff Stiklickas from Franklin Square, NY writes:

"The installation is done and the cover worked well!"

16. Don Quilici from Benton City, WA writes:

"I bought a new heat pump/furnace from you last year and loved you service."
 

17. Tom and Gerri Taylor

"We would like to let you know that the service Steve Brown provided helping us understand what we were getting into "Zoning our home" with his expertise, ability to find the products you sell and support was exceptional. We made many calls till we found Alpine and were connected with him. We will be discussing these with our contractor and can assure you when the time comes we will buy from you and recommend you to others."
 

18. Eddie and Angie Brvenik from Round Hill, VA writes:

"Sam, you have been very helpful with all the information that you have given to me. Out of all the other HVAC people in tech support and sales your the best. You have been the most HELPFUL and you know your products well. Its been a pleasure dealing with you. I can't believe how fast you shipped out the HVAC system after my purchase. Its only been a few days and it's here. All the other competitor's of yours take 7 to 10 days or longer and they charge for shipping. I will definitely be referring anyone I know that has any HVAC needs to you. Thanks again."
 

19. Jason Humphrey from Cincinncati, OH writes:

"Just want to let you know that I really appreciated working with "Rob" he was great with giving me instructions and helping me work through my questions. Also after installing your 95+ furnace with a outside heat pump I realized that it really isn't that hard to do the installation, with the proper instructions and the right equipment anyone with some common sense and a little know how can get it done.. Thanks for the great customer service and I will be back to your site next time I need something for my HVAC needs, I will recommend your company to anyone looking to upgrade their HVAC."
 

20. Tony Hamilton from Columbia, SC writes:

"I simply cannot thank you guys enough for the outstanding service rendered me on my new self contained 4 ton a/c furnace. I ordered it on May 18th and received it on May 20th. The price was very reasonable! The unit performs beautifully!! It's so nice to know that this company puts service to the customer at the top of their list.I will strongly recommend you to all of my friends and acquaintances. I could not have asked for a better experience!"
 

21. Scott Newton from Burlington, NC writes:

"I would like to take a minute to thank you for the excellent service you provide. I ordered some 16x25 media filters this past Friday the 1st and they arrived yesterday. Your fast service and good pricing will keep me coming back for sure now. I did alot of searching on the web to find the best price for the filters and when I came across your site it just felt right. Thank you again and I look forward to doing business with you in the future."
 

22. Lee Howard from Allen, TX writes:

"I had difficulty in finding the Honeywell filters I needed for my A/C systems and turned to Alpine Home Air for them. I was very impressed with the courteous, quick service I received, including emails on when to expect delivery."

23. Stanley Grimm from Green Bay, WI Writes:

"I received the furnace promptly and in excellent condition. The personnel at Alpine Home Air were very polite, informative and knowlegeable about the product I purchased. The professionalism, integrety and honesty of your organization is very much appreciated. I certainly will do business with Alpine Home Air in the future and recommend your company. "
 

24. Pat Reynolds from Hagerstown, MD writes:

"I purchased an upflow gas split system. I couldn't be happier. Installing the furnace was a breeze & it was fun. The A/C has yet to be tied in due to it stll being cold out. I don't forsee any problems. My old split system was a nationally known brand that was supposed to be high efficiency. It broke down five years running. I got tired of waking up to a cold house! I sleep better now!! My entire system including new ductwork cost less than half of what local contractors wanted!!"
 

25. William Farnsworth of Hemet, CA writes:

"I am very happy with the purchase and delivery of my heating and cooling equipment... I do plan to recommend your company to anyone thinking about upgrading their heating/cooling systems. You seem to be an excellent company and it was nice to see "Made in the USA" on every carton for a change. Thank You!"
 

26. Gerald Lisk of Corpus Christi, TX writes:

"It is working well and has passed the local A/C check that we had after the installation was done. Thanks - We will be enjoying it for a long while. "

27. Stan Vincent from Thunder Bay, ON write:

"A little over a year ago I purchased a Goodman 95% efficiency furnace from Alpine Home Air Products. Even though I live in Canada (Thunder Bay, ON), the exceptional service I received from dealing with such a professional company was truly excellent. My furnace, with propane kit, arrived in a timely manner, was in excellent condition, very well packed, and with everything needed for installation. I was so happy with the service that I ordered another unit for my city home. Alpine is a great company to deal with. Caring people, from sales to shipping. Well done, Ladies and Gentlemen."

28. Dale Kilts from Spirit Lake, IA writes:

"Ordered a furnace at a fair price, from a very friendly and helpful salesperson; placed order Tuesday PM, furnace was here in northwest Iowa on Thursday AM. Wow what service, took me longer to install it than it took to ship it."
 

29. Russ Heaps writes:

"This is the second time I've purchased through Alpine and both experiences were excellent..."
 

30. Ed Garger from Parrish, FL writes:

"I am a satisfied repeat customer of Alpine HomeAir. Their customer service department excels in product information and technical support. Items are always in stock and delivery is "lightening" fast. If you want it right and you need it now, Alpine Home Air is the place to buy."
 

31. Blaine Veronski from British Columbia, Canada writes:

"I have had an exceptional experience with Alpine. I purchased a furnace from Alpine a little over a year ago which was reasonably priced and delivered promptly with no problems. In January 2009 we had a problem with the furnace due to poor air quality which tripped the Auxiliary sensors. Dave, from Alpine's Tech support, talked me through correcting the problem simply over the phone until the furnace was up and running again. I would like to thank Alpine and their staff for their top quality service and support and would highly recommend them."
 

32. Arthur Anderson from Amherst, NH writes:

"I purchased a Little Giant "next generation" condenser pump from you last week. I found your company after going to the manufacturer's web site and finding the right pump for me. I then Googled for suppliers and up popped "Alpine" one of only two source on the net for this particular "next generation" pump. The price was 10% less than the competition and the web site was far superior. I called Alpine before I clicked and made sure they had the pump in stock, very easy to reach, polite representative and yes, they had the pump. I clicked and the pump arrived 2 days later, it is now installed and working fine. Bottom line, high quality company with competitive prices, where I would go first for my future HVAC needs."
 

33. Paul Bolenbaugh from Jackson, MI writes:

"Great great support, nice friendly support and never waited. You have a super system don't change a thing. Thanks for all the help."
 

34. Eno Blackshear from Laurel, MD writes:

"The electric heater was installed and working great. Thank you for your excellent and prompt service."
 

35. Eric Brown of Bellingham, WA writes:

"Tom was great. He even sent a follow-up email that he was still trying to get me an answer. Your company has always been very helpful, and I will continue to purchase my replacement bulbs and future upgrades from you due to the great service you provide."
 

36. Elbert Kinzie of Christiansburg, VA writes:

"I recently purchased 2 air filters from Alpine and I installed a replacement immediately. It was an easy job, especially since I had some help from our basement cat, "Boomer". It is hard to find the correct filters locally for my air handler so it is great to be able to find them at Alpine Home Air Products. Thanks!!"

37. Dap Nguyen of Lawrenceville, GA writes:

"I purchased the hot surface Ignitor (model: B340039) online from Alpine. It was at my doorstep in only two days, and now it works great. I am very pleased with the product and the service form your company. Thank you!"

38. Wayne Mills of Herndon, VA writes:

"I'm so glad I don't have to clean the Ducts at my home as often now that I have found your company. It used to be a chore but now with the reasonable priced filters from Alpine Home Air I can sit back and relax. With the money I saved I can even afford a vacation. "
 

39. Matt & Hannah Fields from Burns, WY writes:

"We installed our new furnace for central air this Fall and it has been so nice and has worked perfectly! Going from a furnace that had a pilot light that always blew out this has been such a nice change. Thanks again!"
 

40. Bruce Cameron from NY writes:

"Just wanted to thank you for the prompt next day delivery of my Alpine Humidifier. The price was great as was your customer service, when I had a question on the installation. Your website is very easy to get around in and check out is a breeze. Keep up the good work"
 

41. Paul Bahr from Suwanee, GA writes:

"Even down South we need some Humidity in the Winter. I'm SO glad I happened across the Alpine Home Air website. After digging through the site I was confident I could install an Aprilaire 700A. I ordered it, it arrived, and I installed it that same day it came. The DVD walked me through the whole process...very simple. I ordered your install kit too, worth every penny. Thanks!"

42. Joe Valinsky from Turnersville, NJ writes:

"Thank You Alpine for beginning to end help on installing my Goodman 2 stage, multi speed Gas Furnace with Central Air. You guys were great & very patient answering my many questions & didn't hesitate explaining further if I was still in doubt. Your video was a Godsend; proof that a picture is worth a thousand words. As I shopped around I quickly discovered I couldn't beat your price & your ordering process was very easy. Corny but like body builder Arnold says "I'll be back" when I need additional products."

43. Laura Cox writes:

"Just wanted to say thanks to AlpineAir for their service and support. Rob Tillmon's professionalism has been as good as any I've seen on either the Internet or within a "Brick and Mortar" establishment. He never failed to answer my questions fully or get me the information I needed."
 

44. Jeff Coy from High Point, NC writes:

"This is my new system. The air conditioner and furnace both were replaced with high efficiency units. If the A/C works as well as the furnace does now I will be very pleased with the new system.The ductwork that came with the house was poorly done so I started with a new main duct and worked out from there. There was a lot of work involved but I now have proper air flow throughout the entire house. "

45. Dave Agosti from Pittsburgh, PA writes:

"I would like to commend the service and tech support I received from Andrew and your co. everything arrived in excellent shape and the installation went smoothly."
 

46. Howard Montrose from New Hope, PA writes:

" just wanted to drop you folks a note thanking you for your excellent customer service. I received my order the very next day after ordering it! Everything was just as promised. The gentleman who took my order over the phone was helpful, friendly and efficient. Truly a pleasure doing business with you. Thanks again."
 

47. Rex Bailey from Parker, CO writes:

"I used a contractor from a friend's recommendation and was thoroughly satisfied. They were Decker's Heating and Air Conditioning. I would absolutely use them again. Also, I would like to thank Alpine for a more than satisfying experience. I have already recommended you to everyone at work!"
 

48. MIke Vanecek from Hot Springs Village, AR writes:

"Alpine's Technical Advisor was very helpful and competent. He solved my problem and provided me the knowledge that was needed to work with the installer to fix it. Thank you David!"
 

49. Tony Miller from Rockton, IL writes:

"I am building my own home and know nothing about HVAC systems. I contacted your company via e-mail which "Sam" #309 (Rockford,IL) quickly responded. As I spoke with Sam, I realized he thought I knew more than what I actually did. After explaining to Sam I was having a hard time understanding him, it was like he flipped a switch and began loosening up as he spoke lamens terms about the endless ways to really heat my home. He not only taught me inexpensive ways to heat and cool my home, his choice of words made me comfortable in thinking, psshh.. I can do this. After I got off the phone with Sam, I began building my own set-up with your online tools just as he had explained and in no time I had it, in plain view for only $4987.99. You can rest assure I will ONLY be going through your company and ONLY will be dealing with Sam. Keep up the great work, guys!!! "
 

50. Joseph Mann of Homer, NY writes:

"I recently purchased a new Goodman furnace from you. It is the GMV951155DX model. I decided to install it myself. I ran the new LP gas lines, installed the LP conversion kit and everything else. I called my propane distributor for inspection and after that "fired it up" . The installation was quite simple and it works great."

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