Customer Stories

Dad was recruited to help replace our noisy, inefficient, twenty-year-old air conditioning compressor. My father has been retired for fourteen years, after more than forty-five years in the heating and cooling industry. He quickly disconnected the old unit, then the recruited laborers – my husband and friend – removed it. The pad was inspected, brushed off, and re-leveled, and the Goodman unit was set into place. Fortunately, it passed the close inspection of his well-seasoned and quite critical eye. There may have even been a glimmer of admiration for the quality and technological advances that have developed in the last decade.

Just wanted to tell you guys my family and I are very happy with our furnace. The furnace was delivered within three days…The heat was strong, so I had to lower the blower speed one notch. The free thermostat was the "icing on the cake". Thanks a bunch, Alpine.

Successful installation of Aprilaire Model 600 humidifier.

Installation was a breeze! I used your online tutorial along with the help of my father. If a 26-year-old can do this, anyone can. What I enjoyed most was the savings as my total cost was only $1000 whereas I have several friends that have had the same unit installed at $3500. If someone wants to save money, especially the do-it-yourselfer, this is the place. Thank you Alpine Home Air!

Thank your employees for the help I received. I was able to install the condenser and all the wiring. I hired a contractor to remove the old furnace and install the air handler. Everything is working fine.

I just wanted to send you a picture of my husband installing our new Alpine filter that he obtained recently through your internet site. He looked all over the Dallas Metroplex, about six stores, trying to find the filter that we needed before he finally ordered one through you. Your service was outstanding, and the cost was considerably lower.

Alpine was fabulous to deal with, first class all the way and extremely responsive. The contractor suggested on the list by Alpine was also very good. All working well and very quiet operation!

I am a satisfied Alpine customer. Assistance from my HVAC engineer was not necessary. I watched the video you provided and followed the instructions. It took several days but it worked as advertised when power was applied. The increase in humidity has made our home much more comfortable. Thank you.

I purchased an Aprilaire model 600 bypass humidifier at the end of March. It was shipped the next day and arrived several days later. Alpine sent an email with links to the installation instructions which I had also looked at on their website before I ordered the unit. The installation went as described in the DVD and the documentation. So far so good!