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Customer Stories

  • In November 2011, I ordered a Comfort-Aire horizontal oil furnace from Alpine. Before ordering, I called several times and each time received prompt, courteous answers to my questions. When ordering I noticed there was no hidden cost and no fine print. The ordering process was easy and clear. The shipment was very fast and easy to track. The unit was installed in early December 2011. The picture was taken the day of installation. It has worked perfectly. The heating/air technician was very impressed with the unit. The warranty information is specific and clear.
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    Bruce Rodgers
    Cassatt, SC
  • We just got our new top-vented Williams wall heating system for our duplex and installed it today. We love it. Our old wall unit was over 30 years old. In the next few weeks, we are buying another one for the downstairs unit. The 35,000 BTU is excellent. Great quality, good customer service, and shipping was asap! Keep up the good work, John and Debra Weber
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    John and Debra Weber
    Holly, MI
  • Dear Alpine, The Chigo high wall, heat pump, dual-zone, inverter drive, mini-split system that I recently purchased from Alpine was delivered promptly, the communication from Alpine was excellent, the price was the best that I could find on the Internet, and the product arrived in perfect condition. I used a professional organization to install the dual-split system. The work was done in one day and the results are exactly as I had anticipated. Should I need other products, Alpine will be the my first choice. In addition, I am telling all my friends and family about the good experience that I had with Alpine. Best regards, Thom
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    Thomas Keel
    Marietta, GA
  • I replaced an old, inefficient and broken central air unit with a new split system from Alpine Home Air. I ordered the outside condenser, inside coil and line set from Alpine. The system has been running perfectly for over six weeks and my house is cool, the condenser runs quietly, and I had no problems with any of the parts or installation. Ordering from Alpine was much cheaper than any quotes I received locally. For the few questions I did have, their technical support was genuinely helpful. When my rental needs a new system, it will come from Alpine, and I recommend them to others.
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    Douglas Hunt
    Carleton, M
  • I am totally satisfied with my air filter from Alpine. It is the exact replacement for my furnace. No guess work as to the fit. I can't find them in Montrose. Alpine Home Air Products has an A+ rating from the Better Business Bureau and an A+ rating from me. The shipping was fast and the order process was a breeze. I will be ordering as long as I need filters for my furnace
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    Andrew Fischer
    Montrose, MI
  • I buy all my heating and AC supplies online from Alpine, including the filters my grandson Josh recently helped me install. I save time and money getting them shipped to my house instead of searching retail stores in my area. Shipping is always very prompt.
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    Weldon Howard
    Allen, TX
  • I wanted to thank you again for the excellent service and prices that you offered. I was extremely happy to find a place that not only offered excellent service and prices, but wasn't a hassle to deal with like other similar retailers are. Also, the support was outstanding. I had some fairly technical questions, and your tech support was not only very prompt but knew exactly what I was talking about, and was able to guide me in the right direction with all of my concerns. It is rare to find a place that not only has great prices, but great service and support to go with it, at no additional cost! I would highly recommend Alpine Home Air to anyone. Here is a picture of my new 105K BTU furnace installed, which with the help of Alpine, saved me over $2,000 dollars compared to the estimate I got.
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    Josh Hildebrand
    Chicago, IL
  • I'm approaching 75, and David helped me through the warranty repair. Alpine stood behind their product and service.
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    Fred Stemp
    Manassas, VA
  • Thank you Alpine Home Air. Your website is great. Being able to see the instructions and accessories before making a purchase is great. Your prices are great as well. My Rinnai tankless water heater works great (no more cold showers).
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    Steven Taylor
    Freehold, NJ
  • I had a great experience with my recent order from Alpine. I'm a homeowner, not an HVAC professional, so I needed good, clear information to select the right replacement hot surface ignitor (HSI) for my furnace. Alpine's site made it easy to find the exact plug-in replacement part, ordering was easy and secure, and my part arrived before the estimated delivery date using the ground shipping option. I'll definitely be back to Alpine for any future HVAC needs.
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    Jim Setzer
    Virginia Beach, VA
  • This is my recent installation of the Rinnai Hydronic Air Handler combined with a Rinnai Tankless Hot Water Heater.
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    Vincent DiGioia
    Middletown, MD
  • I love My Ecobee Smart Thermostat. I was lucky to find it right before installing a new hybrid type heat pump / natural gas HVAC system. It tied right in with the newer three stage settings for the new system. Besides being great-looking, the programming interface is best in class and the WiFi connection allows me control settings online and view reports. The weather forecast function on the thermostat is great. This Ecobee is the breakthrough thermostat.
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    Bruce Armstrong
    Pittsburgh, PA

In 2002 Alpine Home Air Products became the first company to sell heating, air conditioning and indoor air-quality products online. We have proudly served hundreds of thousands of customers, helping them save time and money by buying their products direct.