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Customer Reviews

for Alpine Home Air Products

and counting...

Since 2002, thousands of customers in the United States and Canada have purchased heating and air conditioning products from Alpine. And many of those customers have written to us about their experiences. We share in their successes. We value their feedback and reviews. And we look forward to working with you on your next project.

Please email us at [email protected] with a note about your experience and optionally, a digital photo of your installation if you would like your customer review to appear on our site.

633. Jim Setzer from Virginia Beach, VA writes:

"I had a great experience with my recent order from Alpine. I'm a homeowner, not an HVAC professional, so I needed good, clear information to select the right replacement hot surface ignitor (HSI) for my furnace. Alpine's site made it easy to find the exact plug-in replacement part, ordering was easy and secure, and my part arrived before the estimated delivery date using the ground shipping option. I'll definitely be back to Alpine for any future HVAC needs."

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632. Vincent DiGioia from Middletown, MD writes:

"This is my recent installation of the Rinnai Hydronic Air Handler combined with a Rinnai Tankless Hot Water Heater."

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631. Bruce Armstrong from Pittsburgh, PA writes:

"I love My Ecobee Smart Thermostat. I was lucky to find it right before installing a new hybrid type heat pump / natural gas HVAC system. It tied right in with the newer three stage settings for the new system. Besides being great-looking, the programming interface is best in class and the WiFi connection allows me control settings online and view reports. The weather forecast function on the thermostat is great. This Ecobee is the breakthrough thermostat."

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630. Carol Whipple of Dysart, IA writes:

"Last fall, I ordered two Williams 3144030 electric wall furnaces for my new candle shop. I just wanted you to know that I absolutely love them! I had my old garage converted to the candle shop and it's well insulated now. I can't afford to have my candles freeze in case of power outages or furnace problems and by getting two of these units, not only do I have the flexibility of only using one if I want to, but I am assured of having one unit to fall back on if something goes wrong with the other. (Generator takes care of long term power outages.) These units are amazing! They look so wonderful in the shop and don't take up much space at all. They've proven to be very cost efficient. I would highly recommend these units!! "

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629. Tony DiMarzio from Gilbertsville, PA writes:

"Alpine has excellent prices and top-notch customer support. I installed the Aprilaire 600A over the weekend with zero plumbing or ducting experience. I hit a few installation snags along the way due to the fiberboard return plenum and the twisty route I had to take to the supply plenum for the bypass ducting, but Alpine’s customer support representatives helped me tie it all together. The end result is a few hundred dollars in savings and a professional quality install that I can be proud of!"

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628. John Dinsley from Crawford, NE writes:

"When it came time to replace the old furnace, a contractor friend suggested your website and I realized he was right about the great prices. The furnace works great! Thank you for the friendly customer help, quick delivery, good product, and the DVD!!"

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627. Eric Farbent from Delmar, NY writes:

"I live in Delmar, NY. I purchased the Aprilaire 35 RP Humidifier Pad 6-Pack of Humidifier filters. This was my first time doing business with Alpine Home Air Products. I found the website easy to navigate, and the best part of all was I was able to purchase 6 filters for the price of 4 at other websites and even my local distributors. The local distributors did not have them in stock, but Alpine was able to ship them to me in 2 to 3 days. The heating season sneaks up on me quickly in New York, and I feel great knowing I have extra filters to install into the humidifier. This saves me from driving around twice a year to find out that they need to "special order" the filters. I will be returning to Alpine for all my heating parts needs. Thank you for your excellent and prompt service."

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626. Jeff Stiklickas from Franklin Square, NY writes:

"The installation is done and the cover worked well!"

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625. Lee Howard from Allen, TX writes:

"I had difficulty in finding the Honeywell filters I needed for my A/C systems and turned to Alpine Home Air for them. I was very impressed with the courteous, quick service I received, including emails on when to expect delivery."

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624. Gerald Lisk of Corpus Christi, TX writes:

"It is working well and has passed the local A/C check that we had after the installation was done. Thanks. We will be enjoying it for a long while. "

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623. Stan Vincent from Thunder Bay, ON write:

"A little over a year ago I purchased a Goodman 95% efficiency furnace from Alpine Home Air Products. Even though I live in Canada (Thunder Bay, ON), the exceptional service I received from dealing with such a professional company was truly excellent. My furnace, with propane kit, arrived in a timely manner, was in excellent condition, very well packed, and with everything needed for installation. I was so happy with the service that I ordered another unit for my city home. Alpine is a great company to deal with. Caring people, from sales to shipping. Well done, Ladies and Gentlemen."

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622. Elbert Kinzie of Christiansburg, VA writes:

"I recently purchased two air filters from Alpine, and I installed a replacement immediately. It was an easy job, especially since I had some help from our basement cat Boomer. It is hard to find the correct filters locally for my air handler, so it is great to be able to find them at Alpine Home Air Products. Thanks!!"

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621. Dap Nguyen of Lawrenceville, GA writes:

"I purchased the hot surface ignitor (model B340039) online from Alpine. It was at my doorstep in only two days, and now it works great. I am very pleased with the product and the service from your company. Thank you!"

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620. Paul Bahr from Suwanee, GA writes:

"Even down south we need some humidity in the winter. I'm SO glad I happened across the Alpine Home Air website. After digging through the site I was confident I could install an Aprilaire 700A. I ordered it, it arrived, and I installed it that same day it came. The DVD walked me through the whole process...very simple. I ordered your install kit too; it was worth every penny. Thanks!"

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619. Joe Valinsky from Turnersville, NJ writes:

"Thank you Alpine for beginning-to-end help on installing my Goodman two-stage, multi speed gas furnace with central air. You guys were great & very patient answering my many questions & didn't hesitate explaining further if I was still in doubt. Your video was a Godsend; proof that a picture is worth a thousand words. As I shopped around I quickly discovered I couldn't beat your price, and your ordering process was very easy. Corny, but like body builder Arnold says, "I'll be back" - when I need additional products."

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618. Jeff Coy from High Point, NC writes:

"This is my new system. The air conditioner and furnace both were replaced with high efficiency units. If the A/C works as well as the furnace does now, I will be very pleased with the new system. The ductwork that came with the house was poorly done, so I started with a new main duct and worked out from there. There was a lot of work involved but I now have proper air flow throughout the entire house. "

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617. Joseph Mann of Homer, NY writes:

"I recently purchased a new Goodman furnace from you. It is the GMV951155DX model. I decided to install it myself. I ran the new LP gas lines, installed the LP conversion kit and everything else. I called my propane distributor for inspection and fired it up after that. The installation was quite simple and it works great."

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616. Gary Koester of Clinton Township, MI writes:

"I successfully installed my Aprilaire Humidifier pad, and it works great. I never realized how corroded the pad becomes after just 1 winter. I recommend buying a 6-pack since Alpine offers such a good discount. Thanks for the fast delivery."

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615. Gordon Slippy from Murrysville, PA writes:

"Here is a picture of me and my new Alpine Air Goodman GMH950904CX furnace. I love this furnace for these reasons: 1) it was fairly easy to install, 2) the installation instructions were excellent, 3) it is very efficient (95%), and the energy savings will pay for it in 2 years, 4) it is very well-made, with high-quality parts throughout, and 5) excellent price, excellent value. I love Alpine Air for these reasons: 1) sizing the furnace was made easy, 2) ordering was easy, 3) excellent prices, no hidden costs, 4) returning an unneeded item was easy, 5) website is easy to navigate, 6) testimonials are very helpful, and 7) the shipper you used called to be sure of drop-off details. I will definitely recommend to my friends!"

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614. Kenneth Powers of Orlando, FL writes:

"I want to thank you for the ability to purchase a great product with no hassles. This was the easiest purchase online I have ever made. Your staff informed me every step of the way by e-mail. I was very impressed with the express, free shipping; it arrived much quicker than I ever expected. I was also impressed with the prep for shipping that your company provided us, as there was no damage to any of the parts. The fact that your company provided installation information online was amazing and something I consider going above and beyond for customer service."

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