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Customer Reviews

for Alpine Home Air Products


and counting...

Since 2002, thousands of customers in the United States and Canada have purchased heating and air conditioning products from Alpine. And many of those customers have written to us about their experiences. We share in their successes. We value their feedback and reviews. And we look forward to working with you on your next project.

Please email us at [email protected] with a note about your experience and optionally, a digital photo of your installation if you would like your customer review to appear on our site.


74. Denny Bernotas from West Mifflin, PA. writes:

"I just wanted to thank John, Ken, David and Andrew for their patience and help in solving the problem with getting my humidifier to work properly. I must have made at least 10 calls to your company and every time I got the same courteous and helpful information. I like to do things myself and with your help and Andrew's suggestion of installing the current sensing relay, we got the system working. "

 

73. Jeffery L Hudson from Almont, MI. writes:

"I just wanted to say your web site is superb. It answered and showed with pictures everything I needed to know about the product. The site sold the product. Plus I know were I can get parts if needed. I placed an order with you tonight. "

 

72. Alicia Ekhoff writes:

"Good Morning. Thank you for all of your help. You handled [my exchange] in a very professional manner. Great customer service is uncommon these days. The furnace and new filter are working great. We would definitely recommend Alpine Home Air Products to our friends! "

 

71. Jim Towers from Beaumont, TX writes:

"Just wanted to say how happy I was with the entire purchase experience with your company. For ease of website use, excellent pricing, and on-time delivery of product! Thank you! "

 

70. Rosemarie Place from Rochester, NY writes:

"We are thrilled with our new furnace. We were very happy with every aspect of this transaction. Thank you so very much for providing this service."

 

69. Sally Schlesinger from Valparaiso, IN writes:

"The install was easy... The electronic air cleaner works wonderfully. Thank you for making this a painless venture. I was more than pleased with the experience. "

 

68. John Critzer from Clarkston, MI writes:

"I just wanted to thank you for the prompt delivery of my filters. I will definitely do business with you again, and recommend you to my friends. "

 

67. Jack Ducart from Voorhees, NJ writes:

"I found your web site very easy to navigate. The information was complete and the instructional video gave me all the answers to questions I might have had concerning installation of my humidifier. I would recommend your site to anyone! "

 

66. Gary Garcia from Madison, OH writes:

"Easy installation after reading instructions and watching video."

 

65. Jack Flack from Hixson, TN writes:

"Your web site was excellent and your staff was very helpful selecting the components. We are especially excited about the high efficiency of both the AC (14 SEER) and gas furnace (92%). Few HVAC contractors in our area are encouraging this level of efficiency. "

 

64. Jeffrey D. Boyd writes:

"Thank you for your quick and accurate delivery of my recent order, and Mr. Arthurs' follow-up letter. As a company, you are doing it right! "

 

63. Ken Ramsey from Hawthorne, NV writes:

"Received my furnace and found it to be as advertised. I was impressed by the care taken in packaging the furnace. I unpacked it and within three hours it was up and running. It runs quietly and brings the temperature up quickly. I am pleased with the equipment and your service. Thank you."

 

62. Thomas Mosser writes:

"Received my order yesterday. Fast service and a great price. Excellent job!!!!! "

 

61. Michael Falton writes:

"I was very pleased with the service I received. "

 

60. Stevo Hoffee writes:

"I would like to send a huge thanks to your customer service representatives Jason and Nancy. They addressed my issues well beyond my expectations and eliminated any doubt about your online service. I would highly recommend Alpine Home Air Products to anyone with the skills to do their own major home repairs. Again, many thanks to your company and representatives. "

 

59. Janet L Chartrey writes:

"Thank you for your recent help in returning the two [chimney liners] that I ordered incorrectly. We now have the correct size, and it has all fit quite nicely into the chimney. We will gladly use your services again if we need to in the future. It was a pleasure dealing with your company. "

 

58. Tim McDermott writes:

"I wanted to drop a note and say how helpful your staff was/is. Jason from your customer service department was extremely helpful in answering questions I had on a particular furnace. Specs, BTUs, type of furnace I needed for my home. Everything was covered, and I can't tell him how helpful he was. The website was also helpful, told me everything I needed to know about the furnace. Thanks again for a nice experience!! "

 

57. Kristen Miner from Whitehall, New York writes:

"Your site was very useful and user friendly. It helped in making my furnace purchase as pleasant as can be. "

 

56. Delton Chatham from Haltom City, TX writes:

"The order process was easy to follow, it is a pleasure to do business with people who care about customer service. Keep up the good work. "

 

55. Fred Wallace from Danielson, CT writes:

"I ordered a furnace today after having visited your website. The customer service agent who took my order was very helpful and friendly. Your website is very user friendly and your prices are very good. Keep up the good work! You certainly deserve a good customer base and I wouldn't hesitate to refer you to my friends. "

 

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  Phone
(800) 865-5931
Monday to Friday
8:30am - 5:00pm Central
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1002 22nd St.
Rockford, IL 61108
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954 W Washington Blvd
Suite 500
Chicago, IL 60607
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