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Customer Reviews

for Alpine Home Air Products

and counting...

Since 2002, thousands of customers in the United States and Canada have purchased heating and air conditioning products from Alpine. And many of those customers have written to us about their experiences. We share in their successes. We value their feedback and reviews. And we look forward to working with you on your next project.

Please email us at [email protected] with a note about your experience and optionally, a digital photo of your installation if you would like your customer review to appear on our site.

93. Tony Ducklow of Oakdale, MN writes:

"I just have to say that up to this point I have been so impressed by your company. Buying something this large over the Internet was a little different than anything I'd done before, but so far everything is going very smoothly and I appreciate all that you are doing."


92. Jack Lane of San Antonio, TX writes:

"I decided to use your company after checking references. On August 3, 2005, I placed my order. I received it on August 7, 2005. The new part was identical to the old part and was an easy installation at a savings of over $100.00!!! You provide great service and I hope that I can increase your business!! "


91. Kay Bishop of Klamoth Falls, OR writes:

"You do great service and I thank you. I cannot purchase this item in this town, so I will look to you each summer to get my filters for the winter season. Thank you so much!"


90. David Horn of Hillsborough, NJ writes:

"After several years of having a local heating contractor change my Aprilaire filter, I decided to try it myself this year. I started by ordering your 2-pack Filter Media no. 201 and got my first pleasant surprise. The cost per filter was half of the amount I paid in the past, even including the shipping amount. The second pleasant surprise was that the installation took less than 5 minutes, even working very deliberately, since this was my first attempt. How can I possibly beat this double benefit - low price plus easy installation!"


89. Walter Henne of Streator, IL writes:

"I ordered the compressor and lines on Thursday 6/23/05 - they were delivered 6/24/05. Your service is great. Keep up the great work. I will spread the word to my do-it-yourself friends. "


88. William Robertson of Atlanta, GA writes:

"Thank you for your quick shipment. I received the product today and it's already installed. I will be recommending you to other Aprilaire users that I know."


87. Matthew Smith of Lockport, IL writes:

"Thank you for your fast response to my problem. This is the third time I have purchased equipment from you and have always had great results."


86. Richard Schmiitter near Arlington, TX writes:

"I am replacing the AC portion of a Lennox split system with a 4 Ton 13 SEER Scroll Compressor and needed the coil that is nearly a bolt on but was out of stock - this didn't stop your representative who went out of his way to locate one (actually found 4) and arrange for a drop shipment - Thanks so much for doing that! - everyone else in the discount AC business said order and wait 4-6 weeks is the best we can do."


85. Pete Kirmer of Bellevue, WA writes:

"I have used you to purchase my air filters for over two years. I just wanted to say thank you. You guys always have what I need and ship on time."


84. Jim Vanhorn of Middle Town, PA writes:

"This is my second major purchase from Alpine and I'd like to let you know that your staff and service are excellent. I've recommended you to my friends and colleagues and plan to make an additional purchase within the next year."


83. Marlene Nowotarski of Argonne, IL writes:

"Your company has been very wonderful to me and I will not hesitate to recommend you to my friends and co-workers! "


82. Richard Schmitter of Keller, TX writes:

"I just wanted to comment how satisfied I am with the service to date - your people were very helpful and knowledgeable - it made my purchasing decision easy and getting the right equipment and supplies a snap. The web page is designed for ease of navigation and to my surprise the support person was able to update it while I talked on the phone. Also, it's nice that you have the contractor assistance program -I'll let you know my experiences (if you want) and take pictures with the digital camera. Thanks again for the quick shipment and Fed EX Service (I prefer them slightly over UPS)."


81. Joe Webber of Pleasant Prairie, WI writes:

"When I returned home today from work the filters were already on my doorstep! I have already replaced the old filter and everything is the correct size and the installation was a snap. This is the first time I have placed an order with your company, and I could not be more satisfied! Thanks for the prompt and accurate delivery. "


80. Christopher White of Neshanic Station, NJ writes;

"I was very pleased with visit to your site and the helpful responses I got from your customer service. Compared to the other HVAC companies on the Web, yours was very open, useful and informative... I felt compelled to purchase from you just because of the information I gained from your site. Keep up the good work. "


79. Captain Dave Maliff of Crawfordville, FL writes:

"Our capacitor arrived this morning (Saturday, no less), the A/C fixed and up and running this afternoon! Now our boat is ready for us to enjoy when we're working on the other projects she needs done at the dock. Thank you very much for your prompt and efficient service!"


78. Ramon Johnson of Spotsylvania, VA writes:

"Thanks for your help on the HVAC units. As it turned out I was very impressed with your efficient way of doing business and making things happen to get the job done. I am anticipating the product to arrive in good order and that we will do a lot of good business in the future. "


77. Solomon Roytshteyn of Paramus, NJ writes:

"Last winter my furnace broke down. The reason was the hot surface igniter. My local company charged me $500 to replace it. I noticed that it took a plumber only a few minutes to replace the small part. This winter the same thing happened again. But instead of calling the local company, I found and removed the ignitor and did a search on the internet (google). Your site came up, it had all necessary information and diagrams to select the correct part number. The part was only $30, and it was shipped overnight. It took me a minute to replace it, and the heat was restored. To use the site was very easy and convenient. Thank you very much. It's not just saving of money, it is a great feeling not to be powerless and ripped off. "


76. Pat Gauthier from Marshville, NC writes:

"I recently purchased a heat pump system from you guys, and I just wanted to let you know how pleased I am with everything. The help I received when ordering was great. The unit arrived at my home in very good condition.... A friend of mine installs heating and a/c for a living and helped me with duct couplings, connecting coolant lines and wiring up the compressor. I ran the power to it and it started right up with no problems. I am anxious to see how it does next summer... I will probably buy 2 more similar units next year for another house we own. Thanks for your help! "


75. Erik A Ramsey from Eldorado, KS writes:

"I recently purchased an Aprilaire 700 humidifier from your company, and I have to say I was very impressed. I had spent much time on your site, not only while trying to decide on a humidifier model, but also who to purchase one from. Your website is easy to navigate and gives the impression of a very customer oriented, friendly company. Even though I had my order delivered via basic shipping, it arrived in only a few days, and your price for the humidifier was on the low end of comparisons I had done... Your site and simply the way your company presents itself, gave a reputable impression which was only reinforced when I ordered from you. I discovered your website via a Google search for Aprilaire Humidifiers, but have already told several friends about it. I will be in touch with any future home heating/ cooling needs, as well as item needs for my new Aprilaire 700. Thank You. "


74. Denny Bernotas from West Mifflin, PA. writes:

"I just wanted to thank John, Ken, David and Andrew for their patience and help in solving the problem with getting my humidifier to work properly. I must have made at least 10 calls to your company and every time I got the same courteous and helpful information. I like to do things myself and with your help and Andrew's suggestion of installing the current sensing relay, we got the system working. "


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