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Customer Reviews

for Alpine Home Air Products

and counting...

Since 2002, thousands of customers in the United States and Canada have purchased heating and air conditioning products from Alpine. And many of those customers have written to us about their experiences. We share in their successes. We value their feedback and reviews. And we look forward to working with you on your next project.

Please email us at [email protected] with a note about your experience and optionally, a digital photo of your installation if you would like your customer review to appear on our site.

613. Jason Armagost of Newton Falls, Ohio writes:

"By purchasing a packaged item from Alpine, it made the installation very easy. I chose Alpine for their prices but will stay as a customer because of the ease of ordering and the excellent customer service with knowledgeable staff. The installation took less than 8 hours with 2 people working on it who have never done HVAC work before. The installation video and booklets made the entire process smooth and flawless. I used the contractor assistance for the initial startup and the contractor commended me on the good work. I owe this to Alpine for their support and thorough documentations. The entire heat pump/air handler system works excellently and accessories are easy to find on the website. Not enough good things can be said about Alpine. Thank You for making a large project easy for a DIY'er."

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612. Mike Whitney of Manton, MI writes:

"Alpine's care in shipping helped the furnace to arrive in undamaged condition. I purchased the new furnace to replace my 25-year-old furnace. I picked the 95% efficiency furnace because of the high price of propane. Alpine's easy access to technical service was great - twice I had to call for information. "

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611. John Bean from Wentzville, MO writes:

"I went with the 16.0 SEER SSZ160601 condensing unit with MBE2000AA-1 air handler. I would suggest anybody looking at new systems consider 16 SEER as the minimum acceptable efficiency. We appreciate the 2-stage condenser and variable speed air-handler. The second day of operation is seeing outdoor ambient at 92°F and about 60% RH. The system has operated at low speed all day, and I can hardly hear it run. All items were delivered on time and without damage, and the system started flawlessly other than a slight adjustment of the expansion valve to get correct super-heat. I also felt the staff at Alpine was very helpful during the order process."

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610. Norman Edman of Williamstown, NJ writes:

"Our house is quite tight with new windows. With the installation of our new Aprilaire 500 finished, the humidity continues to improve. We are very pleased with our second Aprilaire installation."

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609. Philip Millward of Peachwood, NC writes:

"Couldn't be happier with my Goodman self-contained furnace and A/C. Great delivery of an "A1" product. Thank you, couldn't be better!"

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608. Don Quilici of Benton City, WA writes:

"Alpine was fabulous to deal with, first class all the way and extremely responsive. The contractor suggested on the list by Alpine was also very good. All working well and very quiet operation! "

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607. Richard Mostrom Sr. of Lakewood, WA writes:

"I am very pleased with the units I received, and finished installation on 5-28-08. The furnace works better than my old 90% and the A/C goes lower than my old one, which was installed in 1986. Just very happy at 66 years old."

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606. Kenneth Yeater of Carey, OH writes:

"Thanks. The furnace arrived very prompt and in great shape, and the installation was quick and easy. So far it has been a great experience with Alpine. The people I talked to were friendly and very helpful. Keep up the good work everyone!!!! I also ordered the Honeywell VisionPro 8000 for my new furnace. It is a great thermostat and easy to operate and run. The big screen on it makes it easy to read, and I hope to get many years out of using it."

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605. Oscar Holderer of Huntsville, AL writes:

"I was very happy with the prompt shipment in excellent condition. I bought a Goodman heating/air conditioning unit Model GPH1336H21. The unit exceeds my expectation in ease of installation and performance."

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604. Jan-Paul Kosters from Frisco, TX writes:

"I used a licensed HVAC technician to remove the Freon. Then I removed the old evaporator and installed the new Goodman from Alpine. With help from the downloadable instructions, email, and phone calls with the Alpine technicians I was able to also install both the TXV valve and the hard-start capacitator myself. The licensed HVAC guy vacuumed it and filled it back up to specifications. I saved a bundle. These guys are great. Thanks! "

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603. Hugh Cerutti of Farmington, MO writes:

"I purchased a Burnham Revolution gas fired boiler from Alpine. It was used to replace a boiler installed in 1940s. This is the first time I have installed a furnace of any kind. I do have considerable experience doing mechanical things. The instructions with the boiler were very complete and enabled me to do a professional installation. I am very happy with the boiler. It is wonderful to have such an efficient furnace. Using a digital thermostat, it keeps the temperature within one degree of where it is set. My gas bills are also lower. Alpine was very helpful to me. The sales staff was very knowledgeable and able to advise me where I needed it. I was able to purchase everything I needed from one place to make the installation. The furnace arrived in good condition and in a timely manner."

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602. Lee Clevenger of Independence, MO writes:

"I am happy to have purchased a Goodman Variable-Speed Air Handler, 15 Seer Heat Pump, and 20 Kilowatt Heater Coil in August, 2006 from Alpine Home Air Products. Since installation these products have performed perfectly to this day, saving me considerable money over the inefficient equipment they replaced, as well as a $300 savings on my income tax. The purchase price of these products was very competitive, not to mention being tax and freight free in addition. The Alpine staff was gracious and helpful over the phone in the installation process, and the accompanying instructional video was useful. I would recommend that anyone interested in purchasing products such as these investigate what Alpine offers."

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601. Isa Akcayoglu of Riverside, CA writes:

"I would like to state that I was very content with your customer service. I remember placing countless phone calls to you during the installation of my high efficiency gas furnace and AC. Each of my calls was answered by the same enthusiasm and professionalism. The price was very reasonable and way cheaper than any quote I got from the local contractors. Also, I have been using the system for about 2 years and it is working perfectly, and I particularly like the money I have been saving on the electric and gas. The AC unit is very silent and ice cold. The heater is very efficient and easily saves me more than 60% on my monthly bill over my previous furnace while providing better heating. The installation CD was also very detailed and helpful. In short, I am very happy with my decision, and if I ever do the same thing again, your company and your products will be my choice. I would recommend Alpine to anyone who wants to install these units."

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600. Ben Everson of Holmen, WI writes:

"I am very happy with the Alpine products. Our air conditioner does a fabulous job of cooling our entire two-story house on the hot summer days. A friend of mine recommended Alpine products when we needed a new a/c, and I'm thrilled he did. We saved a lot of money by going with Alpine and ended up with a great quality product. Thank you!"

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599. Frank & Pat Gombos from Boyne City, MI writes:

"My father was in need of a humidifier, which was installed by his son-in-law. Unknown to my father and I, we also needed a sensor relay in order for it to work properly. I ordered one via Alpine and received the part in less than a week. My brother-in-law came over to install it and was done in no time. He said it was a very easy install."

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598. Joseph Cort Lillywhite of Benson, AZ writes:

"The hot Arizona desert requires durable HVAC equipment. Alpine Home Air Products delivered the quality product I needed. Alpine Home Air Products made purchasing my air conditioning system easy. It was delivered right to my home for half of what a contractor would've charged me. I installed it myself and saved even more. I could not have done it without Alpine Home Air Products . Who could ask for more then that? Thanks Alpine."

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597. Abraham L Taylor of Bethel Springs, TN writes:

"After three quotes from local Heat/Air outfits, I quickly found that the price was WAY more than what I had to spend. SO...what to do: go on the internet and search what was available. That's how I found Alpine Home Air (AlpineHomeAir.Com) They had the perfect unit, and within my price range. How could I go wrong!? With the help of the installation instructions that came with the unit, I had it installed in a very short time. Now I can complete jobs on time without sweating (pun intended) the temperature in the shop. P.S. I saved over a thousand dollars when compared to the lowest quote that I had gotten from local Heat/Air businesses. Thank you Alpine Home Air Products."

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596. Genevieve F. Vignola of Bay Shore, NY writes:

"I purchased my unit online in 2006. It was delivered on time and well-packed. It was light enough for my Dad and I to move downstairs on a hand truck. Any questions regarding installation by the HVAC Tech were answered by a friendly, helpful support person. The unit is quiet, and provides substantial heat without short cycling. My gas bill is now LESS than it was 4 years ago. This is impressive, as Gas prices have skyrocketed. It is much smaller than the old unit that came with my home in 1991. I have recommended this company to whomever will listen. It was a fair price, and I also received tax credits for using an Energy Efficient Heating System. I am a happy customer."

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595. Duane Hass of Oak Creek, WI writes:

"I just wanted to say thanks for the great customer service I received today in dealing with David. He was very knowledgable in helping my father and I set up my new Aprilaire 500A I pruchased from you a couple weeks ago. We were a little nervous when it came to the electrical side of things, and he was happy enough to assist where needed. I would have to say its the little things you guys do that make the transaction worth while. The DVD, the guarantee, the custmer service, the support line, everything - thanks once again."

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594. Curtis Lin from Issaquah, WA writes:

"Since we have the Goodman furnace from Alpine, the noise from the garage is substantially lowered. Alpine offers very competitive price on furnaces. I especially like the free shipping feature."

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