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Customer Stories

  • Everything looks good, we have not installed the furnace yet. I will let you know when we have everything up and running. Shipment was fast, DVD were very knowledgeable.
    Chuck Anstedt
    Richmond, WI
  • Steve was a great help and very knowledgeable. He told me exactly what I needed and gave me some good prices. Much Thanks!
    Ralph Kadlec
    Portland, OR
  • ...I wanted to express my appreciation for the quick response and the turn around of my order, I also wanted to say that I am extremely pleased with talking to an individual rather than a recording! Thanks again for responding with true customer care!
    Leland Tharpe
    Oklahoma City, OK
  • I received the a/c unit today and delivery driver was on time and very helpful.. I'm happy overall with your business and have already recommended you.. thanks again, Vic
    Victor Long
    St. Marys, OH
  • Working well... Very satisfied. Will do it again when we need another one.
    Wes Wedner
    Keizer, OR
  • Andrew, Thanks. The furnace is working great. Delivery was timely, and I have heat again in my house.
    Linda Asbury
    Westmoreland, KS
  • My name is Gary Lawton. I live in Tallmadge, OH just outside of Akron. I won't be installing the furnace I purchased from you until this spring, but wanted to let you know that I was very pleased with the prompt service I received from your company. My furnace was delivered three days after I placed my order, and I would certainly use your company the next time I am looking for an HVAC product. Thank you.
    Gary Lawton
    Tallmadge, OH
  • I should have contacted you sooner, but it took a while to install the furnace. Though it had fallen on its side in the back of the delivery truck, it apparently suffered no damage. It works fine and would seem to be one of my better investments in my lifetime. Thank you, Paul Richey
    Paul Richey
    Van Wert, OH
  • I installed my furnace about three years ago. The reason I didn’t write sooner is that I was waiting to see how it would do in the conditions it had to work in. At first I thought I bought the wrong furnace for where I was putting it. The main problem was it was going in a mountain trailer home and it would have to be shut down after each use. This is because it is running on propane and the tank is not accessible until spring. The technicians were of great help. When putting it in, they gave me possible reasons for it not working right - from the air exchange being too small for the altitude, the type of filter, and the type of thermostat to use. All said and done, my furnace runs great. Thank you.
    Roger Veenendaal
    Salt Lake City, UT
  • I have nothing but good things to say about the service and the product. Here in Campbell River, British Columbia, Canada, I was told that I would not be able to even order this product myself. Then they went on to say that I wouldn't get the power smart discount from the government if I ordered outside of Canada. I took the chance and phoned Alpine, and found that that was all a lie. I ordered the Goodman gas furnace and they delivered it right to my door, cheaper and just as good as I would have got right here. Everything turned out wonderful. Thank you for the great product, Alpine. Kurt Wind
    Kurt Wind
    Campbell River, British Columbia
  • Just wanted to say thank you for a great product. We purchased one of the Williams console gas heaters, and it is doing a great job and has lowered our gas bill. Merry Christmas and thank you again.
    Kenneth Massie
    Troy, NY
  • I just wanted to drop you a note to recognize Bryan's commitment to customer service and good nature. He went above and beyond in researching/troubleshooting my old Aprilaire 700, as well as the installation of the new one I purchased as a replacement. I hope that all of your other support personnel are as good as he is. Thank you, George
    George Dorer
    Belle Mead, NJ

In 2002 Alpine Home Air Products became the first company to sell heating, air conditioning and indoor air-quality products online. We have proudly served hundreds of thousands of customers, helping them save time and money by buying their products direct.