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Customer Reviews

for Alpine Home Air Products


and counting...

Since 2002, thousands of customers in the United States and Canada have purchased heating and air conditioning products from Alpine. And many of those customers have written to us about their experiences. We share in their successes. We value their feedback and reviews. And we look forward to working with you on your next project.

Please email us at [email protected] with a note about your experience and optionally, a digital photo of your installation if you would like your customer review to appear on our site.


51. Kris Wickstead from Carson City, NV writes:

"You guys have the "cool"-est website I have ever seen for the do-it-yourselfer. I'll bet I could save at least $1000 on the installation by doing it myself. We insist upon only the most efficient stuff and you guys offer 14 SEER units for the do-it-yourselfer. Awesome! Thanks, and I'll be back soon! Kris Wickstead Mechanical Engineer "

 

50. Conrad Lawrence from Delle Chasse, LA. writes:

"I would like to thank you for allowing "do-it yourselfers" access to equipment. I'm very pleased with the product and would not hesitate to recommend your company to anyone."

 

49. Robert Hinshaw from Auburn, WA writes:

"Your web site is a delight to use. Pertinent information is readily available. There is not a bunch of irrelivant garbage to plow through. If the delivery and quality of ordered products is as good as the web site, I will be pleased beyond measure. "

 

48. Betsy Pinkerton writes:

"Thanks so much for your help, Jason, in providing me with the White-Rogers Operation Guide. If your company does any type of online survey about customer service, send one my way. If not, show "someone important" this reply. Your help, patience and quick response was GRADE-A customer service!!! "

 

47. Tim Buss writes:

"Alpine's customer service is really good. I work in the automotive supply chain (to the factories) as a quality manager, and we have high expectations put on us... Whenever I run into a company that treats their customers above average I like to let them know. Good job."

 

46. Douglas George from Sutton, MA writes:

"I just wanted to drop you a letter telling you how pleased I am with the central air conditioning system I purchased from you. All in all everything went smoothly... I ran the ducts to the rooms and had a service technican charge the system. Now I can watch the Red Sox on my large screen TV in total comfort... I am very happy with the way things came out, plus I saved $8,000 dollars by doing it myself. "

 

45. Lloyd E. Burton III from Helena, MT writes:

"My experience was most enjoyable and found the representative who helped me (David) most knowledgeable. I am looking forward to a nice installation and knowing that there is heat after the wood stove! "

 

44. Michael P. Adomeit from Lewellen, NE writes:

"Very nice site, easy to navigate. The guy I talked to in customer service was VERY helpful. (He said "Sir" too much - just kidding!) It's nice to know there are still companies out there that care about the people who pay the bills -- the customer. THANK YOU VERY MUCH."

 

43. Julie Fergeson enjoyed shopping here.

"Thank you for having such a fantastic website! The way you list out the features of the thermostats made it VERY easy for me to figure out which one would work with my home. I can't wait to get my thermostat and tell my friends about your website. "

 

42. Richard Graham from Kennett, MO writes:

"I have never had better service. From order to delivery was 12 hours. I would recommend you to any of my contacts. Thanks. "

 

41. Joe Sandavol of Fresno, CA writes:

"Hi. I'm just letting you know that I just recieved my order yesterday. I purchased a high-efficiency furnace and AC system. You should know that I am very impressed with the quality of your products and the price. Your sales support staff are also very professional and helpful. In the beginning, I have to admit I was hesitant at shopping from you because your prices are so much lower than the local distributors where I live. In the end, I took the chance with you and I'm glad I did. You can be assured that I will spread the word in my whole town about your company. Thanks a lot, you saved me a hell of a lot of money!!! "

 

40. Marlon West of Hastings, MN writes:

"You had the furnace at my doorstep in three days. I had it installed the next! Start to finish in less than a week. And the GMNTE100-4 is SOOO quiet! "

 

39. Ursula Kasper of Richmond Heights, OH writes:

"I would like to say that your service was excellent, your video help very instructive and that I will patronize you again as my home heating and cooling needs dictate."

 

38. Roger Hill of Prior Lake, MN writes:

"My Janitrol furnace is installed and running. We had -24 degrees last week and I am pleased with it. Your company saved me a bundle. Thanks."

 

37. An anonymous customer writes:

"I own my business and I do all the handyman-type work. I needed a new condensing unit and none of the local suppliers would sell me one. I priced the unit from a heat and air guy and he wanted $2000 installed. I ordered the unit from you guys for around $1000 delivered with a higher energy rating than the one I had priced. The unit arrived in a couple days and I installed it in about 30 minutes by myself. Quite a savings, don't you think??"

 

36. Bernie Boyer of Annadale, NJ installed his own humidifier.

"I bought the Aprilaire 600 from Alpine after an extensive search on the Web. I like the information you provide on the site. It made me feel confident that I could install the unit. In less than four hours, with no experience in heating and cooling, I was able to flawlessly install the unit. It works well and I can feel the difference in the house. A local store wanted to charge me over $600 for a lesser-performing unit! I saved over $450 dollars buying and installing it myself. The money not withstanding, it was a great feeling to 'do-it-yourself.'"

 

35. Larry Velk of New Berlin, WI writes:

"Thanks for the excellent service. Unit arrived very quickly. Fair price -I'm very happy."

 

34. Ken Bassman of New Berlin, WI writes:

"Thank you for your prompt service. I enjoy working with your company and the people that are customer-oriented."

 

33. Carl Whitehurst of Longmont, CO writes:

"Well, the Web experience was great. I look forward to receiving the filters and if timely and without damage/complications, you'll probably have a long-term customer."

 

32. Brad O'Donnell of Campbell, CA writes:

"I successfully installed all of your products. They work great and saved me a lot of money."

 

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