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EST. 2002
Home Air Products™
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Customer Stories

  • I had actually called several times over a period of 2-3 months, Sorting out the unit, my needs, as well as, general installation question, I spoke with Steve durning this process, he not only answered my questions but, put to rest my concerns for taking on this installation, unit is now ready for my hook up guy!!! I also spoke to Brian durning my set up work.... Thanks again.
    James Harman
    Brielle, NJ
  • I want to thank you for shipping the Friedrich circuit board sooner than the additional delay that was expected. Our service technician was scheduled for surgery and long term recovery and there was only a small window of opportunity for him to accomplish that repair. Just having the part a couple of days sooner than expected made it possible.
    Richard Tabor
    Chapel Hill, NC
  • You guys are great! Thank you so much!
    Stacy Wheeler
    Spring Branch, TX
  • My hat's off to your technical staff and the gentleman who helped me save my marriage by fixing my AC (wiring confusion). One heck of a guy!!
    Ari Moazzeni
  • I recently purchased a Danfoss TXV from you to repair a Flagship Marine 16.5 K BTU unit with damaged cap tubes. . .R-22 .. . .I was pleased with your fast service.
    Larry Brown
    Covington, LA
  • I am very satisfied with the ENTIRE purchase from the initial contact I made to when the pallet of my unit was delivered!
    I am most happy to say that your customer service department exceeded my expectations more than once. They never lied to me about anything, gave me options and explained exactly what I needed in a non-condescending way. I would especially like to say that I was surprised that most of my correspondence was with the same person ON THE PHONE...NOT A COMPUTER....AND DEFINITELY NOT SOME CALL CENTER PERSON FROM A FOREIGN COUNTRY! Thank you!
    Richard Arnold
    Puiallup, WA
  • You guys rock.
    Milwaukee, WI
  • Thank you for the the great customer service provided to us by your staff.
    Trini Grijalva
    Lake Forest, CA
  • We love the ceiling heater fan for our bathroom because it keeps us warm. But the best thing is that when we had to replace the broken one, we were able to find the one we needed without having to rewire or put in a new box. The person at Alpine was polite and knowledgeable. The service efficient. If I need electrical supplies, I would very likely get on the line and check with Alpine! I’m Kathy V and I am a satisfied customer!
    Kathy Virgin
    San Juan Capistrano, CA
  • Rec yesterday !! perfect condition thanks again!!!!!!!!!!!!!!!!
    Tony Ruggiero
    Stratford, CT
  • I purchased a Goodman forced air furnace & air condition unit from alpine air recently .I was very pleased with the product & more impressed with the tec. Support I received. The furnace is installed and running fine in our cabin .I would recommend your company & product to anyone. Thanks for help & good service.
    Frank Sorace
    Valley View, OH
  • Our shipment arrived in WV in perfect condition. We have now returned to Ontario Canada with all of the equipment... So far dealing with your company has been a pleasure. It will take me a while until I am ready to put install it. I am handy so am going to try and do it myself with your help and a little help from my friends. I am sure everything will go together great. Thanks again, John Hutcheson
    John Hutcheson
    Sheguiandah, ON