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Customer Stories

  • This is my new system. The air conditioner and furnace both were replaced with high efficiency units. If the A/C works as well as the furnace does now, I will be very pleased with the new system. The ductwork that came with the house was poorly done, so I started with a new main duct and worked out from there. There was a lot of work involved but I now have proper air flow throughout the entire house.
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    Jeff Coy
    High Point, NC
  • I recently purchased a new Goodman furnace from you. It is the GMV951155DX model. I decided to install it myself. I ran the new LP gas lines, installed the LP conversion kit and everything else. I called my propane distributor for inspection and fired it up after that. The installation was quite simple and it works great.
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    Joseph Mann
    Homer, NY
  • I successfully installed my Aprilaire Humidifier pad, and it works great. I never realized how corroded the pad becomes after just 1 winter. I recommend buying a 6-pack since Alpine offers such a good discount. Thanks for the fast delivery.
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    Gary Koester
    Clinton Township, MI
  • Here is a picture of me and my new Alpine Air Goodman GMH950904CX furnace. I love this furnace for these reasons: 1) it was fairly easy to install, 2) the installation instructions were excellent, 3) it is very efficient (95%), and the energy savings will pay for it in 2 years, 4) it is very well-made, with high-quality parts throughout, and 5) excellent price, excellent value. I love Alpine Air for these reasons: 1) sizing the furnace was made easy, 2) ordering was easy, 3) excellent prices, no hidden costs, 4) returning an unneeded item was easy, 5) website is easy to navigate, 6) testimonials are very helpful, and 7) the shipper you used called to be sure of drop-off details. I will definitely recommend to my friends!
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    Gordon Slippy
    Murrysville, PA
  • I want to thank you for the ability to purchase a great product with no hassles. This was the easiest purchase online I have ever made. Your staff informed me every step of the way by e-mail. I was very impressed with the express, free shipping; it arrived much quicker than I ever expected. I was also impressed with the prep for shipping that your company provided us, as there was no damage to any of the parts. The fact that your company provided installation information online was amazing and something I consider going above and beyond for customer service.
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    Kenneth Powers
    Orlando, FL
  • By purchasing a packaged item from Alpine, it made the installation very easy. I chose Alpine for their prices but will stay as a customer because of the ease of ordering and the excellent customer service with knowledgeable staff. The installation took less than 8 hours with 2 people working on it who have never done HVAC work before. The installation video and booklets made the entire process smooth and flawless. I used the contractor assistance for the initial startup and the contractor commended me on the good work. I owe this to Alpine for their support and thorough documentations. The entire heat pump/air handler system works excellently and accessories are easy to find on the website. Not enough good things can be said about Alpine. Thank You for making a large project easy for a DIY'er.
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    Jason Armagost of Newton Falls, Ohio
    Newton Falls, Ohio
  • Alpine's care in shipping helped the furnace to arrive in undamaged condition. I purchased the new furnace to replace my 25-year-old furnace. I picked the 95% efficiency furnace because of the high price of propane. Alpine's easy access to technical service was great - twice I had to call for information.
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    Mike Whitney
    Manton, MI
  • I went with the 16.0 SEER SSZ160601 condensing unit with MBE2000AA-1 air handler. I would suggest anybody looking at new systems consider 16 SEER as the minimum acceptable efficiency. We appreciate the 2-stage condenser and variable speed air-handler. The second day of operation is seeing outdoor ambient at 92°F and about 60% RH. The system has operated at low speed all day, and I can hardly hear it run. All items were delivered on time and without damage, and the system started flawlessly other than a slight adjustment of the expansion valve to get correct super-heat. I also felt the staff at Alpine was very helpful during the order process.
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    John Bean
    Wentzville, MO
  • Our house is quite tight with new windows. With the installation of our new Aprilaire 500 finished, the humidity continues to improve. We are very pleased with our second Aprilaire installation.
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    Norman Edman
    Williamstown, NJ
  • Couldn't be happier with my Goodman self-contained furnace and A/C. Great delivery of an "A1" product. Thank you, couldn't be better!
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    Philip Millward
    Peachwood, NC
  • Alpine was fabulous to deal with, first class all the way and extremely responsive. The contractor suggested on the list by Alpine was also very good. All working well and very quiet operation!
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    Don Quilici
    Benton City, WA
  • I am very pleased with the units I received, and finished installation on 5-28-08. The furnace works better than my old 90% and the A/C goes lower than my old one, which was installed in 1986. Just very happy at 66 years old.
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    Richard Mostrom Sr.
    Lakewood, WA

In 2002 Alpine Home Air Products became the first company to sell heating, air conditioning and indoor air-quality products online. We have proudly served hundreds of thousands of customers, helping them save time and money by buying their products direct.