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Customer Reviews

for Alpine Home Air Products

and counting...

Since 2002, thousands of customers in the United States and Canada have purchased heating and air conditioning products from Alpine. And many of those customers have written to us about their experiences. We share in their successes. We value their feedback and reviews. And we look forward to working with you on your next project.

Please email us at [email protected] with a note about your experience and optionally, a digital photo of your installation if you would like your customer review to appear on our site.

593. Dana Ray of Chandler, AZ replaced his own A/C condensor.

"Alpine had the best prices, outstanding customer service, a great website, and did a super job of packing the unit for shipping. They used a good shipper, and the unit arrived without a scratch. Alpine also hooked me up with someone to properly reclaim the freon from the old unit and charge the new unit at a very reasonable price. I saved $1,500 over having one of the local A/C contractors sell me one, and I know it's installed correctly because I did it myself. I saved money and got a quiet, efficient scroll compressor. Thanks Alpine!"

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592. Alex Sundberg of Columbus, OH installed his own humidifier.

"Yes, in there somewhere is my Aprilaire 400A Humidifier working like a champ. Thanks for all your help Sam."

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591. Ken Gibby from Providence, UT installed his own humidifier.

"I just finished my installation of an Aprilaire 600A humidifier from Alpine Home Air Products. It took about 4 hours with some help from my father-in-law. The video was good for the basics, but the paper instruction gave me the details needed for the electrical hookup. I recommend getting the installation kit Alpine offers. I bought my own components and realized I wasn't really saving anything. All in all, everything went together quite smoothly and it worked the first time. I'm thankful for the savings rather than having someone else install it for me. Thanks! "

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590. Ingeborg Duvall from Poquoson, VA writes:

"I would just like to tell you that I love my cooling and air unit. Thank you very much. It is working well and keeping me warm. "

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589. Evan Faller of Sioux Falls, SD installed his own humidifier.

"Great product, price, and service. I just finished the installation of my Aprilaire 500A humidifier. Well done all the way around. It turned out really great."

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588. Richard Lindemon of Seven Valleys, PA writes:

"My wife wanted a humidifier installed for Christmas this year, so I ordered an Aprilaire 700 on Wednesday afternoon. I also grabbed the installation kit and some extra evaporator pads with no idea what I was getting myself into. In less than 24 hrs. the package arrived. WOW … what turnaround! I read through the instructions several times trying to convince myself that I really could handle installing this thing myself. I’m not COMPLETELY helpless with home improvement projects, but as a mechanical engineer I tend to dream over things forever, but never get to actually doing it. Then I watched the video on the DVD that came in the package and was thoroughly convinced that I could handle the installation myself. Everything went just fine as I installed everything exactly the way I was supposed to. My Aprilaire 700 is running right now as I write this and seems to be working just fine. Thanks Alpine! "

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587. Don Carlson from Traverse City, MI writes:

"Alpine's web site is extremely helpful. Ordering, shipping, and communication was very good. Thank you!"

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586. Kirk Marshall of Bloomsburg, PA writes:

"After consulting with an Alpine Technical Service Representative about the noise my furnace blower fan and motor were making, it was suggested I install a new motor. The recommendation worked like a charm. The motor was ordered that afternoon and it was at my doorstep the following day. It took 20 minutes to install the new motor. Man, what a difference - I can actually hear a conversation when the furnace is running. I thought I was looking at a major repair. Thanks again Alpine for the straight forward advice!"

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585. Paul from Minnesota shows off his new furnace.

"Just want to let you guys know that it was a pleasure doing business with Alpine Home Air. Prices were very competitive, service was great, and I have referred several other people to your site. Thank you."

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584. The Wildeman's from Mt. Vernon, IN replaced their own filtration media:

"It was very easy and simple to do."

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583. Chris Wetherall from Oak Ridge, TN writes:

"Dear Alpine, I designed and installed this HVAC / Heat Pump system in my own home with all top-line components. The Aprilaire unit is supplied with hot water, but the evaporative pad is not adversely affected. It works perfectly, even though the heat pump mode is lower temp air. Thanks for making it great! "

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582. Eric Dey from Austin, TX writes:

"I received a Norton 271N ignitor, and it was exactly the replacement part that I needed to get my Goodman furnace working again. The information and drawings on your web site helped me confirm that I was ordering the correct part and your sales price was very reasonable. Keep up the good work."

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581. John McGinn of Blaine, KY shows off his new furance

"Your salesperson was very nice, helpful and knowledgeable. Everything he said was true to date. The DVD provided was very helpful with only a few small stumbling points, at least for me. The furnace installation process went off without a hitch, even though I did not have one of them fancy metal bending tools. (I had to ad-lib there.) It has been running great for several days now. Overall, I was very satisfied with the purchasing and installation processes. I would highly recommend your service and process to anyone. "

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580. Lynda Legault From Port McNicoll, Ontario writes:

"I live in the small town of Port McNicoll, Ontario, Canada, and I just want to say thank you Alpine for the great experience I had ordering my new Goodman furnace and air conditioner from you. I got prices from a few companies around here and your price was the best. Everything came within 3 working days. Mr. Bergeson helped me with what to order and my installer said that I did a great job. I say Mr. Bergeson and Alpine did a great job. I am telling everyone I know if they need a furnace or air conditioner to order it from you. You are the best. Thanks again - I LOVE IT!!!"

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579. Bob Parkinson from Afton, WY writes:

"At the beginning I thought this was going to be a difficult project. I wasn't sure if I was going to be able to tackle it myself. On my first call to Alpine Home Air, I was greeted with excellent customer service and a knowledgeable staff. I was able to order all the proper parts within minutes and I received the parts in a matter of days. I started to watch the instructional videos; I couldn't have done it without the videos or the help from the staff over the phone. After tearing out the old, ineffecient oil burner, I dedicated a few hours a night to get the new furnace in. I was able to do everything but the gas work. Now I have a cozy home; I can't wait to see how it performs in these cold winters. I want to thank Alpine Home Air for the great service, great price, and great products. It feels good when you can save over $3,000 dollars on a project when you do it yourself. You have a customer for life! Thanks again. "

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578. Michael Brugnoni of Henrietta, NY writes:

"Thank you for a terrific customer service experience. You guys were very polite, professional, and helpful every step of the way. From purchase to installation help, you were always there with a smile to answer my many questions. Rob, Andrew, and Dave helped me through the installation of my Goodman furnace which I did myself. The unit is up and running and I could not be more pleased with both the furnace and Alpine! You guys could give customer service seminars. Thanks again and I would highly recommend this company. "

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577. George Goodwin from Manville, NJ writes:

"Thanks to your informative phone staff, buying and installing the chimney liner kit was a snap. Shipping only took 2 days, and it's a great product. I will keep you guys in mind for all my home air projects."

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576. Justin Goodin of Camby, IN installed his own UV Purifier:

"Thank you for having such an excellent website that puts the saying "too good to be true" to a whole other level. This is a picture of my new UV Honeywell air purification system. Thanks again and "Go Colts"!!"

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575. Mikki Durham from Kirksville, MO writes:

"It is working great and we are toasty warm. We are all finished with making it pretty as well. The furnace is centrally located in the bathroom of our ranch style house. Therefore, it had to match the rest of the bathroom. Yes, those are pink and purple vent pipes. "

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574. Ala Chongtoua Moua of Norhglenn, CO writes:

"It's October, I have 5 kids, and the weather outside was getting chilly. My Trane furnace blower went out so I decided to do the job myself after calling around. The price I was quoted to get it fixed by a pro was too steep for me. My wife ordered the blower and within a few days it arrived. I finally put it in today and the blower fit perfectly. Thanks Alpine Home Air!!! You've saved me quiet a few $$$ and your service is AWESOME!!!"

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