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Displaying 50 per page.
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357.
Robert D’Andrea of Fowler, OH installed his own air cleaner.
"I purchased this Honeywell Electronic Air Cleaner online from Alpine
and it was at my doorstep in only two days. The installation was
straight forward and uneventful. You have definitely earned my business.
"
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356.
Patrick and Joe Latapy of Mason, OH installed their own humidifier.
"I did have fun with my son Joe (9 years old) setting up our new Honeywell HE365B Humidifier. It was a great project for us to do together. It was very simple and the instructions very straightforward. No problem at all. Thanks to Alpine Home Air Products."
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355.
Lori Priger of Middleburg, FL installed her own thermostat.
"I recently purchased and installed a Maple Chase programmable thermostat, as shown in photo. We are very pleased with the product and the service from your company. Thank you."
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354.
Shawn Martin of Avondale, PA installed his own humidifiers.
"Here is a picture of me with my two brand-spanking new Honeywell
humidifiers. I just finished hooking them up and when I turned the
power back on, they worked like a charm. The total time it took me to
install them was less than six hours for both. Not too bad! When I
shopped around the local HVAC service companies, they all wanted about
$900 for the installation, and told me that the units must be installed
by a professional and would be too difficult for me to install, since I
have zero heating, plumbing, or electrical experience. I showed them!
(And for a third of the price!) Thanks for your prompt service and your excellent instructions!
"
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353.
Craig Brown of Olmsted Falls, OH installed his own humidifier.
"Product was easy to install and video was excellent. I purchased the
Relay 50 which I did not need. Your customer service was very helpful
with the return. Product has worked great. Humidity is at 35% and house
feels warmer. Delivery was quick. This was an enjoyable experience.
Thanks for all your support.
"
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352.
John Beasley from Lakeville, MN installed his own humidifier.
"Here is a photo of me next to the control panel for my new Aprilaire
700. Unfortunately you can't see the unit itself because of the tight
installation area on the supply run. Your service and support have
been awesome! The installation video was very helpful with this unit.
Thanks for you prompt shipping! I will definitely use your company
again for my a/c and furnace supply needs.
"
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351.
Tom Miller and his son TJ from Alpharetta, GA installed their own humidifier.
"This is my 8-month-old son TJ and me posing next to our model 400. I installed two, one upstairs and one down. We purchased your products because our son was born three months early and weighed only 2.5 pounds. To help our son's respiratory system during the winter months, the doctors suggested installing a whole-house humidifier. So far he has made it all winter without getting a chest cold and having to go back into the hospital (9 weeks was long enough). Thanks for a great product. It was easy to install and has worked great.
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350.
James Farley of Henderson, KY shows off his new furnace.
"That was the fastest service i have ever had. Thanks!
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349.
Cash Shelton from Denver, CO writes:
"Your site made air conditioning affordable and easy to install. Having no prior experience in air conditioning, or even electrical, the video provided me with all the information one could need. Thank you!
"
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348.
Jeff and Tamara Rourke from Plano, TX installed their own media filter.
"Our 12-month old twins are eager to help install new media to filter dust and allergens from our home"
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347.
Mitchell Bell from N. Potomac, MD installed his own humidifier.
"Smooth as silk installation, smooth operating unit as well."
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346.
Rob Allen from Coopersburg, PA installed his own humidifier.
"Great instructions and an informative video made it an easy job. Finished in one evening after dinner. PS Wiring was my only concern and it was not a problem.
"
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345.
Bart Grabow from Indianapolis, IN installed his own humidifier.
"Here's me and my humidifier. We're pals. But during the summer
season, I don't have it on. I liked Alpine's help and service. We're
pals, too."
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344.
Jeff Belknap from Otsego, MI installed his own humidifier.
"My Aprilaire 600 works GREAT! Installation was super easy, all materials fit and function just as they should ... flawlessly.
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343.
Andre Bordelon of Jonesborough, TN Writes:
"Bryan is the epitome of customer service. He is arguably the most valuable employee you have as evidenced by my short story of how a good company can make a difference when things go wrong.
I was pleasantly surprised when you shipped the Honeywell TrueSteam humidifier and the Reverse Osmosis (R/O) accessory. Both arrived in two days - much faster than expected... I had an HVAC contractor to do the work... This is when my problems began.
The HVAC contractor cracked the shutoff valve on top of the R/O reservoir tank...
I contacted Alpine and was put in touch with Bryan. I learned that the company kept no spares, but he offered to contact Honeywell to identify the part number. When Bryan called Honeywell, he learned that they could not sell me the valve by itself since it was part of the R/O system... Bryan pressed the issue. He found someone that was willing to remove this valve from a test unit in their lab and arranged for Honeywell to send it directly to me."
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342.
David Wahlberg from Wauwatosa, WI writes:
"Great job, Guys.
Can't believe how fast you got our furnace unit here and the delivery person was extremely wonderful
Keep up the great work."
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341.
Charles Cooper from Tacoma, WA writes:
"I had called 3 times to see why my Emergency Heat was not working. [Bryan] gave me things to try, and finally on the third time, I told him it came on and went right back off after about 5 minutes, and he knew why.
He said just jump terminals E and AUX on the thermostat, and it worked.
You have some very knowledgeable Technicians that work there.
Thank You."
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340.
Chip Hoins from Nordland, WA writes:
"I've been able to install the furnace I recently purchased from you and it's up and working.
Thanks to your continuous, detailed assistance it was a relatively easy operation.
The delivery/shipping was excellent. Installation; thanks to all the instructions you
provided was straightforward - not easy and fairly technical, but very satisfying.
Thanks, I'll certainly recommend Alpine to anyone in a situation similar to mine.
(I guess I should mention that buying the unit from you and doing my own
installation saved me between $2500 and $4000. from the bids I received.)"
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339.
Lloyd Haukom from Manhattan, KS writes:
"I ordered a part for my electric heater and I just want to say Thank You! Your prices are great & shipping was fast. I will continue to do business with you guys. Super company!!"
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338.
Michael McKay from Germantown, MD writes:
"It was quick and efficient. I have no idea if or when we will change out the system, but I will certainly put your company at the top."
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337.
Christine Parkinson from Ottawa, ON writes:
"A year ago (Jan 23/12)you provided me exceptionally prompt and courteous service and I want to express my appreciation to your staff. I kept putting it off and then forgetting to send you a note, and so this will be quite unexpected by you after all this time. However, it was a pleasure dealing with you and I wanted you to know that. I wish you all the best for 2013 and into the future."
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336.
Mark Richardson from Everett, WA writes:
"Wow, I ordered it on the 14th, and it was on my doorstep the next day... Are you guys magic or what!"
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335.
Kay Fisher from Bourbon, IN writes:
"Just wanted to let you know I received my order today already! Thank you for your wonderful service and I'm so thankful I found you. The filters I needed are hard to find- at least in my area!
THANK YOU!"
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334.
Stephen Loomis from Littleton, CO writes:
"Thank you! Order was scheduled to be delivered between 1 and 5 pm it arrived about 2pm
The driver brought it right to my back door. It is in perfect condition. The whole process of order, change the order, was completely painless. It is a real pleasure to do business with a company that knows how to do business. I am a retired construction superintendent and I know what I am talking about. You guys have got it together. "
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333.
Sherri Pittser from Tulsa, OK writes:
"I contacted Alpine Home Air and spoke to Sam. Told him what product I needed for my home. Bought the GPH13H And a (TH4210D1005) Heat Pump Program thermostat with a 15kw backup warren heat strip. I am kind of knowledgeable being married to a Sheet Metal Union man for 47 years. Cancer took him so I was acting like I knew everything, I was close to it. Had son check out my decision and said sounded good. Was here in 2 days. Got old (20 yrs) unit pulled and I had combination unit installed. It works wonderful. I am so pleased with whole transaction."
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332.
Phillip Fusco from Middleburg FL writes:
"I recently purchased a Honeywell thermostat from your company.
Once I opened the box and started reading I discovered that this would not be a plug and play operation. After many hours of research online and quite a few hours making phone calls I still had some questions on how to install this properly. I never suspected that your service department would have been able to help me out. I assumed that you were just a distributorship.
My first call put me through to Joseph and my second call put through to Bryan. These two gentlemen are absolutely on top of their game. Not only were they able to answer my questions and direct me on how to proceed further, their customer service skills are top notch.
I am in the customer service business myself ... so I know how customers want to be treated. I will definitely recommend your company to all who need it.
Good customer service personnel are hard to find and harder to keep."
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331.
Charles Hart from Atlanta, MO writes:
"THANK YOU, your service was great. Product arrived in good shape and it was a great experience dealing with you. Will do it again when need arises. Customer was well pleased with the unit and was overjoyed about your website, should he need information or parts, etc. Thanks once again"
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330.
Chris Slavens from Dumont, CO writes:
"Thank you for your help in obtaining the igniter for my furnace. It worked perfectly!
I will come back to you first when I need more help."
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329.
Eugene Mouncer from Satsop, WA writes:
"Joseph, thank you for the great service in ordering a new gas furnace. I never expected a salesman to tell me I needed a less expensive unit. I was replacing an oil furnace with an LP gas furnace and since it was a 108k BTU furnace I was going to get the same size. Joseph asked the dimensions of the place being heated and he figured I would only need a 54k BTU furnace, saving me about $100 and no telling the additional operating cost. These Haier furnaces are a lot less than I had expected to have to pay for a replacement. It is 95% efficient and uses PVC pipe for exhaust.
I had [a local contractor] do the installation of the gas lines and set up the conversion and gas pressures. I was telling the owner what I paid for it and he said that he would have paid $700 more locally...It arrived in 5 days in Seattle by air on Friday, the shipping company said that it would be delivered on Monday... I have told 2 contractors of the quality and service you may get from this company."
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328.
John Bosworth from Lanham, MD writes:
" I want to send this message to commend Bryan for his highly competent and patient support to me in the installation of my Model 700 Humidifier. I had a number of issues with the installation due to my confusion about the humidifier control and problems with tracking down some issues in the wiring. Bryan worked closely with me and suggested a number of checks I should make on the different parts of the humidifier. I now have it working correctly and am ready for the winter season. I am very grateful for Bryan’s support over the several week period while I was trying to work my problems out."
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327.
Patricia Mclendon from Tucker, GA writes:
"I so very much appreciate you checking up on me. A friend and I put the unit in today...so far so good!. I am thrilled I chose your company to do business with and believe me I researched many. You all are very supportive and interested in your customers. I have been budgeting for this unit for well over two years and my only hope is that it will do a good job for me. I will definitely pass on all the great things about alpine home air!!!! Thank you again for everything!"
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326.
Anthony Gayadeen from Saint-Hubert, QC writes:
"Thanks for all the help! Your lightning fast response just killed the competition. Keep up the good work. I’ll be returning."
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325.
Dave Cutts from Vaudreuil Dorion, PQ writes:
"The parts that I ordered showed up very quickly and all packaging was intact and the Sanuvox replacement that was specified by your team fit perfectly. Your pricing including shipping to Montreal was very competative. Thanks"
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324.
James Karounis from Guilford, CT writes:
"I am writing to you to show my appreciation to you and your company for employing individuals who present themselves with a level of professionalism and courteousness that I not seen in a good long while. Peter has made my buying experience with your company a very pleasant one. Keep up the good work."
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323.
Stephanie Shivers from Arvada, CO writes:
"Thank you for all your help! My furnace unit arrived yesterday and a few hours ahead of schedule!!! The delivery was perfect and the contractor assistance info provided was awesome!!! This whole experience with your company has been such a relief! I've been through a lot of crap for 5 wks with my furnace ordeal. My order from you was smooth, delivered on time, priced at what I cld afford.
Thank you so much!!!"
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322.
Hanz Johansson from Richardson, TX writes:
"I just wanted to provide kudos to Pete (sales) and Bryan (support) for providing me with an excellent high quality system and state-of-the-art support. It could not have been any better. Every part that I purchased from you seemed to be of high quality. Even details like the flexible duct and the tape was of higher quality (at least to layman like myself) compared to the quality of similar product that I acquired from a local source.
“Many thanks” to Pete, Bryan and anyone else at AlpineHomeAir that made sure that my project was successful."
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321.
Czeslaw Gorecki from Port Huron, MI writes:
"I would like to thank you for your product ( furnace AH80G1UH ). It is very easy to hook up working very quiet and effective. I am really happy with that purchase."
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320.
John Clancy from Sioux City, IA writes:
"Bryan was awesome. My call was answered quickly and Bryan was professional and helpful. He followed up and got the information I needed."
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319.
Erik Pollard writes:
"I wanted to take the time to tell you thanks! I recently purchased a 1948 bungalow that had an older Williams Forsaire model 465 FX R, which after some searching online, I found to be the old version of the 6508732, well anyway I was having a few issues with the fan going on and off while the burner was going, you can imagine this made me very nervous.
After spending hours online trying find help, I.e. manuals, schematics...., I came across you folks and the installation guide and low and behold there was my answer gas supply pressure too low, adjusted accordingly and here I am warm, with peace of mind and sending you my sincerest
Thank you!"
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318.
Billy Lawhun from Mansfield, OH writes:
"received my furnace was this morning it took less than 24 hrs. from order 01/11/2012 for delivery thank you very much. "
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317.
Chuck Hixon from Hudson, MA writes:
"Your service was very good, knowledgable and courteous phone sales staff
The unit arrived as expected, and is now installed and functions as expected
I would not hesitate to purchase from Alpine in the future"
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316.
John Huey from Grand Rapids, MI writes:
"products worked perfectly very satisfied"
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315.
Lee Vestal from South Lake Tahoe, CA writes:
"Installation went remarkably well...Programming was especially simple.
What a great product and Alpine is one of the best, ranks right up there with LL Bean!
[Bryan] and Sam were really good; quick to to respond, knowledgable, and accurate.
Thanks for a making a homeowner with slightly above average skills look like a seasoned pro."
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314.
Helmut Bosch from Westborough, MA writes:
"thanks for all your help...you were wonderful"
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313.
Thomas Delaney from Waterloo, ON writes:
"I was very pleased with your company. This was the first time we have used [an online retailer] and must let you know it was a great expierience and will do it again. Thank you"
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312.
Jeff Brown from Sumter, SC writes:
"Would like to praise the Customer Service Department for over and beyond Help.. Needed a part fast so I sent out various E-mails asking some questions concerning parts from different companies that came up in my search on the Internet for a wall sleeve for a A/C package unit. Within minutes I get a response from Alpine Air.. they walked me through all the aspects of what I needed to do and within minutes had the part ordered and was shipped within hours that same day.. By the way... I still have not heard back from the other inquiries .. All I can say is.... save yourself some time and money and give them a ring or drop them a line...."
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311.
Matthew Stinson of Norristown, PA writes:
"Hi. I recieved my air conditioner from Alpine in, I think, in record time, and it works out of sight. Thank you. I would like to comment on how it was shipped, not a problem at all with the shipper, A Duie Pyle, but I never saw something so well protected from damage that it would probably survive a fall over Nigara Falls. Again thanks."
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310.
Bob Quarles from Louisville, KY writes:
"All eqpt. has been installed & working fine. I love the varible speed blower. It cools the house much quicker. Thanks to all."
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309.
Mark Jones from Tulsa, OK writes:
"Ordering via online was an easy experience. I did have occasion to call to check on shipping information and your customer service was helpful and very friendly. The products came in excellent shape with no damage or missing items.
I would order from Alpine again if the need arises.
Thanks!"
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308.
James Harman from Brielle, NJ writes:
"I had actually called several times over a period of 2-3 months, Sorting out the unit, my needs, as well as, general installation question, I spoke with Steve durning this process, he not only answered my questions but, put to rest my concerns for taking on this installation, unit is now ready for my hook up guy!!! I also spoke to Brian durning my set up work....
Thanks again."
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