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Customer Stories

  • I just wanted to say thanks for the great customer service I received today in dealing with David. He was very knowledgable in helping my father and I set up my new Aprilaire 500A I pruchased from you a couple weeks ago. We were a little nervous when it came to the electrical side of things, and he was happy enough to assist where needed. I would have to say its the little things you guys do that make the transaction worth while. The DVD, the guarantee, the custmer service, the support line, everything - thanks once again.
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    Duane Hass
    Oak Creek, WI
  • Since we have the Goodman furnace from Alpine, the noise from the garage is substantially lowered. Alpine offers very competitive price on furnaces. I especially like the free shipping feature.
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    Curtis Lin
    Issaquah, WA
  • Alpine had the best prices, outstanding customer service, a great website, and did a super job of packing the unit for shipping. They used a good shipper, and the unit arrived without a scratch. Alpine also hooked me up with someone to properly reclaim the freon from the old unit and charge the new unit at a very reasonable price. I saved $1,500 over having one of the local A/C contractors sell me one, and I know it's installed correctly because I did it myself. I saved money and got a quiet, efficient scroll compressor. Thanks Alpine!
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    Dana Ray
    Chandler, AZ
  • Yes, in there somewhere is my Aprilaire 400A Humidifier working like a champ. Thanks for all your help Sam.
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    Alex Sundberg
    Columbus, OH
  • I just finished my installation of an Aprilaire 600A humidifier from Alpine Home Air Products. It took about 4 hours with some help from my father-in-law. The video was good for the basics, but the paper instruction gave me the details needed for the electrical hookup. I recommend getting the installation kit Alpine offers. I bought my own components and realized I wasn't really saving anything. All in all, everything went together quite smoothly and it worked the first time. I'm thankful for the savings rather than having someone else install it for me. Thanks!
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    Ken Gibby
    Providence, UT
  • I would just like to tell you that I love my cooling and air unit. Thank you very much. It is working well and keeping me warm.
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    Ingeborg Duvall
    Poquoson, VA
  • Great product, price, and service. I just finished the installation of my Aprilaire 500A humidifier. Well done all the way around. It turned out really great.
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    Evan Faller
    Sioux Falls, SD
  • My wife wanted a humidifier installed for Christmas this year, so I ordered an Aprilaire 700 on Wednesday afternoon. I also grabbed the installation kit and some extra evaporator pads with no idea what I was getting myself into. In less than 24 hrs. the package arrived. WOW … what turnaround! I read through the instructions several times trying to convince myself that I really could handle installing this thing myself. I’m not COMPLETELY helpless with home improvement projects, but as a mechanical engineer I tend to dream over things forever, but never get to actually doing it. Then I watched the video on the DVD that came in the package and was thoroughly convinced that I could handle the installation myself. Everything went just fine as I installed everything exactly the way I was supposed to. My Aprilaire 700 is running right now as I write this and seems to be working just fine. Thanks Alpine!
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    Richard Lindemon
    Seven Valleys, PA
  • Alpine's web site is extremely helpful. Ordering, shipping, and communication was very good. Thank you!
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    Don Carlson
    Traverse City, MI
  • After consulting with an Alpine Technical Service Representative about the noise my furnace blower fan and motor were making, it was suggested I install a new motor. The recommendation worked like a charm. The motor was ordered that afternoon and it was at my doorstep the following day. It took 20 minutes to install the new motor. Man, what a difference - I can actually hear a conversation when the furnace is running. I thought I was looking at a major repair. Thanks again Alpine for the straight forward advice!
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    Kirk Marshall
    Bloomsburg, PA
  • Just want to let you guys know that it was a pleasure doing business with Alpine Home Air. Prices were very competitive, service was great, and I have referred several other people to your site. Thank you.
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    Paul Sharp
  • It was very easy and simple to do.
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    Gloria Wildeman
    Mt. Vernon, IN

In 2002 Alpine Home Air Products became the first company to sell heating, air conditioning and indoor air-quality products online. We have proudly served hundreds of thousands of customers, helping them save time and money by buying their products direct.