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Customer Reviews

Customer Stories

Alpine has served hundreds of thousands of customers. Here are some of their stories.
Displaying 1-10 of 695 results
Just wanted to send a photo and say thanks for all your help with this Aprilaire 400. Both your pre and post-purchase customer support were excellent. All of my questions were answered by knowledgeable staff. Shipping was super-fast; I had the product within 3 days of ordering.
Andrew Yale
Andrew Yale
Midlothian, VA
Thank you Alpine Home Air. Your website is great. Being able to see the instructions and accessories before making a purchase is great. Your prices are great as well. My Rinnai tankless water heater works great (no more cold showers).
Steven Taylor
Steven Taylor
Freehold, NJ
I ordered a 2 Ton 12 SEER heat pump with a 2.5 Ton Air Handler and a 7 KW heater. The purchased items were delivered very promptly ... My college roommate and I removed the old HP and air handler and installed the new product with a new thermostat. The new system came up on first try with no leaks or electrical problems. We also installed a sight eye to monitor the moisture and liquid level. The monitor turned green for good moisture level very quickly. This all goes to show that "two retired PhDs" can install these heat pumps and air handlers. I hope to send more business your way with personal referrals.
Ronald Green
Ronald Green
Here is a picture of the furnace we ordered. I am looking forward to spending this holiday season in the comfort of our new furnace.
Omar Mohsen
Omar Mohsen
Coquitlam, BC Canada
I just wanted to write and let you know how happy I am with my new furnace. After calling several HVAC contractors to get quotes, there was no way a new furnace installation was in our budget. A friend at work told me to check out your website, and I was shocked at how inexpensive your products are. I purchased the Goodman GMS81405DNA for about $1,000 less than the contractors were quoting me for similar units. I couldn't have done it without Alpine Home Air Products!! Thank you!!
Terry A. Briscoe
Terry A. Briscoe
Saratoga Springs, NY
I am very pleased with your product and the instructional video, it was very easy to install. Thank you for everything.
Thomas Birdwell
Thomas Birdwell
Carson City, NV
This is my new system. The air conditioner and furnace both were replaced with high efficiency units. If the A/C works as well as the furnace does now, I will be very pleased with the new system. The ductwork that came with the house was poorly done, so I started with a new main duct and worked out from there. There was a lot of work involved but I now have proper air flow throughout the entire house.
Jeff Coy
Jeff Coy
High Point, NC
Just wanted to thank you for your expert and quick help regarding every question about sizing the air conditioner to the installation. The installation of the Goodman condenser went very smoothly. We also appreciate the names of several AC companies that were able to come in to charge the new system. We called on Thursday and he was there the next Monday. He even hauled away the old unit. You’re the best.
Robert & Janice Grandcolas
Robert & Janice Grandcolas
Eatontown, NJ
I am very happy with the Alpine products. Our air conditioner does a fabulous job of cooling our entire two-story house on the hot summer days. A friend of mine recommended Alpine products when we needed a new a/c, and I'm thrilled he did. We saved a lot of money by going with Alpine and ended up with a great quality product. Thank you!
Ben Everson
Ben Everson
Holmen, WI
The photo is of my husband, John, standing proudly next to our new Aprilaire 600 humidifier! We just love it, especially during these dry winter months in New Jersey. Thank you, Alpine, for providing us with an excellent product at a great price, with personalized customer service to back it up. We hope to shop with you again in the future.
John Domenico
John Domenico
Sewell, NJ
Just wanted to send a photo and say thanks for all your help with this Aprilaire 400. Both your pre and post-purchase customer support were excellent. All of my questions were answered by knowledgeable staff. Shipping was super-fast; I had the product within 3 days of ordering.
Andrew Yale
Andrew Yale
Midlothian, VA
Thank you Alpine Home Air. Your website is great. Being able to see the instructions and accessories before making a purchase is great. Your prices are great as well. My Rinnai tankless water heater works great (no more cold showers).
Steven Taylor
Steven Taylor
Freehold, NJ
I ordered a 2 Ton 12 SEER heat pump with a 2.5 Ton Air Handler and a 7 KW heater. The purchased items were delivered very promptly ... My college roommate and I removed the old HP and air handler and installed the new product with a new thermostat. The new system came up on first try with no leaks or electrical problems. We also installed a sight eye to monitor the moisture and liquid level. The monitor turned green for good moisture level very quickly. This all goes to show that "two retired PhDs" can install these heat pumps and air handlers. I hope to send more business your way with personal referrals.
Ronald Green
Ronald Green
Here is a picture of the furnace we ordered. I am looking forward to spending this holiday season in the comfort of our new furnace.
Omar Mohsen
Omar Mohsen
Coquitlam, BC Canada
I just wanted to write and let you know how happy I am with my new furnace. After calling several HVAC contractors to get quotes, there was no way a new furnace installation was in our budget. A friend at work told me to check out your website, and I was shocked at how inexpensive your products are. I purchased the Goodman GMS81405DNA for about $1,000 less than the contractors were quoting me for similar units. I couldn't have done it without Alpine Home Air Products!! Thank you!!
Terry A. Briscoe
Terry A. Briscoe
Saratoga Springs, NY
I am very pleased with your product and the instructional video, it was very easy to install. Thank you for everything.
Thomas Birdwell
Thomas Birdwell
Carson City, NV
This is my new system. The air conditioner and furnace both were replaced with high efficiency units. If the A/C works as well as the furnace does now, I will be very pleased with the new system. The ductwork that came with the house was poorly done, so I started with a new main duct and worked out from there. There was a lot of work involved but I now have proper air flow throughout the entire house.
Jeff Coy
Jeff Coy
High Point, NC
Just wanted to thank you for your expert and quick help regarding every question about sizing the air conditioner to the installation. The installation of the Goodman condenser went very smoothly. We also appreciate the names of several AC companies that were able to come in to charge the new system. We called on Thursday and he was there the next Monday. He even hauled away the old unit. You’re the best.
Robert & Janice Grandcolas
Robert & Janice Grandcolas
Eatontown, NJ
I am very happy with the Alpine products. Our air conditioner does a fabulous job of cooling our entire two-story house on the hot summer days. A friend of mine recommended Alpine products when we needed a new a/c, and I'm thrilled he did. We saved a lot of money by going with Alpine and ended up with a great quality product. Thank you!
Ben Everson
Ben Everson
Holmen, WI
The photo is of my husband, John, standing proudly next to our new Aprilaire 600 humidifier! We just love it, especially during these dry winter months in New Jersey. Thank you, Alpine, for providing us with an excellent product at a great price, with personalized customer service to back it up. We hope to shop with you again in the future.
John Domenico
John Domenico
Sewell, NJ