About Us
america's heating & cooling store.™
In 2002 Alpine Home Air Products became the first company to sell heating, air conditioning and indoor air quality products online.
See what we looked like back in 2002!
Since then we have proudly served hundreds of thousands of wonderful customers like you, helping them save time and money by buying their products direct. We are pleased to offer you name brand, contractor grade products designed to provide the most comfortable and healthy indoor living for you at home.
Our products are shipped directly to you at low prices. We offer the fastest delivery times nationwide, with most deliveries in one to three business days. Order by 2 PM Central and your order will ship the same day if all products are in stock.
All products come with full installation instructions so you can either install them yourself (if appropriate) or have your local heating and air conditioning contractor install them for you. Either way, you save money! Need a contractor? We'll help you get one.
If you have any questions or suggestions, we welcome you to contact us by email or by toll free phone Mon-Fri 7am-7pm, Sat 9am-2pm CT at (800) 865-5931. Enjoy our site, enjoy a comfortable and healthy home environment, and enjoy your savings. Thank you very much for shopping with us!
contact us
Please head over to our contact us page to send us a message and someone from our friendly staff will respond shortly.
Contact Us Now-
PHONE:
(800) 865-5931 -
FAX:
(425) 928-2455 -
-
OPERATING HOURS:
Mon-Fri 7am-7pm, Sat 9am-2pm CT -
LOCATION:
1901 N. Clybourn Avenue
Suite 200
Chicago, IL 60614
Why Shop With Us:
|
AMERICA'S HEATING & COOLING STORE.™ |
|---|---|
| Free Equipment Shipping - Free shipping on heating and cooling equipment orders | |
| Guaranteed Delivery | |
| Optional Liftgate Delivery Service - $25 | |
| Optional Inside Delivery Service - $75 | |
| Shipping Insurance Claims Processed On Your Behalf | |
| Most Orders Ship The Same Day | |
| Pro Installation - At your request, we will help you find local contractors to assist with the installation of your new product | |
| Free Equipment Sizing Estimate | |
| Unlimited Technical Support | |
| Free Installation DVD - With Select Products | |
| Warranty Processing - Contact us and you will receive your warranty replacement part from us free (plus shipping) | |
| 30-Day Return Policy | |
| Flat Rate Return Shipping™ | |
| No Re-Stocking Fees For Returns | |
| No Order Cancellation Fees | |
| Online store since 2002 |
| The Competition | |
|---|---|
| Often $150 - $500 added at checkout for shipping, residential fees, and insurance | |
| No | |
| Often costs $75-$125 | |
| No | |
| Only if you pay a $15 - $40 fee at the time of your purchase, in addition to insurance costs mentioned above | |
| Only if you pay an additional fee of $50 - $100, or many products aren't in stock | |
| No | |
| No | |
| No | |
| No | |
| No | |
| No | |
| No | |
| Re-stocking fees range from 15 - 30% of product cost | |
| Order cancellation fees range from 15 - 30% of order cost | |
| No |
